Job Description

Hallmark Aviation Services is seeking a Supervisor for an International Airline in Los Angeles, CA (LAX).

The Airline Supervisor assists the Airline Account Manager with the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards.

Responsibilities

• Assist the Airline Account Manager with operational and administrative processes.
• Coordinate with airline client/station manager to ensure high-quality standards.

Minimum Qualifications

• At least 18 months of airline experience preferred.
• Strong leadership abilities.
• Excellent focus on customer and client satisfaction.
• Must be able to work morning, afternoon, and/or night shifts.
• Ability and willingness to work harmoniously in a team environment.
• Strong leadership, but stronger team player.
• Ability to work under pressure.
• Able to communicate effectively, verbally and in writing.
• Thorough knowledge of airport operations: arrivals, departures, ticket counter.
• Basic knowledge of airline reservations.
• Able to solve basic problems within the operation: DBC, delays, cancellations, etc.
• Computer, typing, and ticketing experience.
• Able to operate independently and work varied hours.

Required Skills

• At least 18 years old, with a High School Diploma or G.E.D.
• English proficiency.
• Basic math skills: adding, subtracting, division, and multiplying.
• Computer literate.
• Able to stand, bend, squat, reach, grasp, and pick up items; occasional lifting up to 70 lbs.
• Reading and comprehension of reference materials, instructions, policies, and procedures.

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