Job Title
Airport Customer Service Agent/MYR-Spirit/PT/$15
Date
Sunday, March 30, 2025
State
South Carolina
City
Myrtle Beach
Base Pay Rate:
$ 15.00
Full/Part Time
Part Time
Exempt or Non-Exempt Position
Non-Exempt
Part Time Days
Days of the week Shift Shift Start Time Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
A.M. shift, P.M. shift
Summary
Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!
Essential Functions / Key Responsibilities of a GUEST SERVICE AGENT
o Assist passengers with a smile and friendly face through arrival and check-in processes; including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
o Handle all aspects of ticketing and check-in by operating a computerized system, boarding, baggage service, reservations and resolving related complaints and problems.
o Direct passengers through Customs, Immigration, and Quarantine.
o Assist Ramp Service Agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
o Operate equipment to include the jet way, computer keyboards, and carrier-specific reservation/ ticketing software.
o Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
Pre-requisites:
o Must be a local (in-state) resident.
o Ability to pass a pre-employment drug screen.
o Ability to pass up to a 10-year background check.
o Must be at least 18 years of age.
o Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
o Must complete SIDA training to obtain airport authority identification security.
Knowledge, Skills & Abilities:
o No prior experience necessary.
o Must be open minded and ready to work as part of a detail-oriented team.
o Knowledge, Skills & Abilities:
o Excellent customer service skills.
o Strong work ethic.
o Ability to work in a team oriented environment.
o Ability to type and or use a computer keyboard with sufficient speed to meet the requirements of the role.
o Able to understand documents, learn and follow ticketing procedures, and other rules and regulations.
o Able to communicate information and instructions verbally and/or via radio equipment.
o Able to communicate effectively in a professional manner.
o Able to work quickly and efficiently to meet tight time restrictions.
Work Schedule:
o You will need to have flexibility to work a variety of shifts, including nights, weekends, holidays and overtime.
o We operate in a shift bid environment.
Unifi is an Equal Opportunity Employer.
"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."
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