Analyst, User Experience Research Job at bet365, Denver, CO

VDhWQWk0eklzTVhtNXVhUTdFNGFxV0pUZGc9PQ==
  • bet365
  • Denver, CO

Job Description

An Analyst, who will support our user research team for the North American sports market, by conducting both generative and evaluative research.

Never Ordinary. Are you ready to shape the future of user experience in the North American sports market?

Your analytical skills will help synthesize findings into clear narratives that demonstrate the value of your insights, driving improvements across our digital offerings. You will uncover actionable insights that enhance the overall user experience in our digital products.

With a focus on customer motivations and behaviors, you will assist in leveraging Voice of Customer (VoC) feedback and data analytics to inform our strategies.

Your ability to communicate findings effectively will enable you to collaborate with stakeholders at various levels, contributing to the creation of extraordinary user experiences that redefine the online betting landscape.

This role is eligible for inclusion in the Company’s hybrid work from home policy.

The salary range for this position is $70,000 - $90,0000 annually.

Preferred Skills, Qualifications, and Experience

  • Familiarity with User Experience Research (UXR) methods and practices, including both qualitative and quantitative approaches.
  • Strong educational background, ideally with a degree in a relevant field such as Business, Psychology, or Data Science.
  • Experience with user research tools, data analysis software, and design collaboration platforms.
  • Ability to communicate effectively and professionally with team members and stakeholders.
  • Strong research skills, with the ability to quickly grasp complex topics and accurately analyze data.
  • Attention to detail and the ability to work with both high-level concepts and specific data points.
  • Ability to work collaboratively within a team environment while also being self-motivated.
  • Excellent organizational and time management skills.
  • Experience within the online gambling industry is preferred.

Main Responsibilities

  • Supporting the development and implementation of UXR strategies to enhance processes.
  • Conducting generative and evaluative research using qualitative and quantitative methods to gather actionable insights.
  • Assisting in synthesizing research findings into clear narratives that highlight user needs and potential solutions.
  • Analyzing customer attitudes, motivations, needs, and behaviors through VoC feedback and data analytics.
  • Collaborating with team members to share insights and create scorecards that integrate customer experience data across the company.
  • Presenting research findings and insights to stakeholders, ensuring clarity and relevance for various audiences.
  • Building and maintaining relationships with internal teams and external partners to support research initiatives.
  • Contributing to the continuous improvement of user experience through data-driven recommendations.

bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Policy -

Job Tags

Local area, Work from home,

Similar Jobs

Dynamics ATS

Electrical Power Engineer Job at Dynamics ATS

 ...Electrical Power Engineer JOB-10043966 Anticipated Start Date 05/05/2025 Location Wilmington, DE Type of Employment Contract-to-Hire Employer Info Our client is a full-service renewable natural gas ("RNG") platform founded by a veteran... 

Worth Ross Management Co Inc

Concierge Job at Worth Ross Management Co Inc

 ...warmly. Controls access to the building through engaging with all persons entering the building, and checking-in those guests and vendors...  ...all such concerns and complaints. Elevates issues to Lead Concierge or AGM if necessary/appropriate. Manages resident relations... 

Furry Fellas Pet Service LLC

Dog Walker / Pet Sitter - Providence RI - Pet Care Professional Job at Furry Fellas Pet Service LLC

 ...an Experienced Pet Care Professional For Pet Sitting and Dog Walking You: You love dogs and/or cats, enjoy the outdoors (dog...  ...the highest level of professionalism, and everyone has prior experience working / volunteering with animals (dogs / cats, etc.) and... 

Slumberland Furniture

Warehouse Worker II Job at Slumberland Furniture

 ...and support. We share the common goal of providing an exceptional customer experience and quality furniture for a great price! Warehouse Worker II Highlights: ~ Starting at $18.00 per hour. ~ Up to 3 weeks of paid time off in your first year, plus 24 hours of PTO... 

American Airlines

Service Manager, Premium Guest Services Operations Job at American Airlines

 ...Customer Experience Division. Responsible for leading the service delivery of lounge operations and the elite services portfolio....  ...maintenance and repairs of lounges and other company assets ~ Manages department operating budgets to achieve financial targets and maximize...