The Store Manager is responsible for playing a critical role in providing support to merchandising, operational and human resources functions for an individual store to achieve or exceed planned sales and profits. This position requires a proactive and vigilant individual who will remain highly engaged with customers, demonstrate integrity, effective communication skills, and the ability to work effectively in a dynamic retail setting. The Store Manager will play a critical role in building a positive work culture, driving employee involvement, and supporting change management efforts within the retail organization.
Responsible for recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.
Maintains financial controls including shrink, payroll and other operating expenses.
Maintaining proper inventory controls, facilitate inventory transactions and maintain compliance standards for shrink control
Monitor sales activities to ensure that customers receive satisfactory service.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Ensuring adherence of staff members to all Citi Trends, Inc. policies and procedures.
Performs other duties as may be assigned.
Excellent communication and organizational skills.
Ability to work a flexible schedule including nights and weekends.
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
High school diploma or equivalent.
3-5 years of retail experience as a Store Manager.
5-7 years of retail experience
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