Assistant Manager - Hospitality - #446 Job at Sheetz, Inc, Follansbee, WV

VGM1Q2pZWEt0TVBuNWVhUjZFb2FxVzVVZkE9PQ==
  • Sheetz, Inc
  • Follansbee, WV

Job Description

Additional Job Info:

Additional $1.50/hr. for working 10pm-6am

Overview:

Are you the type of person who gets your kickz from making someones day? How about making sure our loyal Freakz have a best-in-class experience at Sheetz, EVERY time they shop with us?!

If this sounds like you, come oversee our company's promise of total customer focus as an assistant manager of hospitality!

In this role, youll work behind- the-scenes to ensure that top-tier customer-service procedures are in place at every corner of our stores!

Looking for leadership experience? You got it! Youll be in charge of managing the experiences of our customer to ensure that Hospitality and Total Customer Focus standards are being met in the areas of inventory, preparation, promotion, production, service AND sales, while also stepping up as a leader of day-to-day operations in the Store Managers absence.

But dont worry-- all of that hard work pays off! We proudly give our peepz quarterly employee bonuses based on company performance, ample PTO and 100% paid parental leave, 401k matching and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts!

Responsibilities:
  1. Back-up the Store Manager by providing support on recruitment, selection, training, and performance management of your store work fam
  2. Have a say in who works, and when
  3. Handle customer questions, complaints and concerns
  4. Keep an eye on work fam compliance with Sheetz policies, procedures and programs
  5. Follow-up with responses from customer service shops, QA audits, secret shops and SMG surveys
  6. Keep our customers smiling by overseeing timely customer transactions, cleanliness standards of our facilities and stores, and making sure that hospitality standards are ALWAYZ being met
  7. Check in on end-of-day tasks to make sure they arent skipped
  8. Keep the shelves packed via proper placement, pricing and re-filling of merchandise
  9. Lead the charge on profit management by overseeing processes such as shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste

Qualifications:

Education

  • High School Diploma or GED required.
  • Two-year degree in a business related field preferred.
  • Successful completion of certification testing as needed.

Experience

  • One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred.

Licenses/Certifications

  • ServeSafe
  • Any other legally required certification
Sheetz, Inc

Job Tags

Similar Jobs

PetSitter.com

Pet Sitter Wanted - Looking For A Few Days Of Pet Care For Our Extra Busy Days! Job at PetSitter.com

Hi there! My name is Cameron, and Im a proud pet owner located in El Cajon, California. Im currently looking for a reliable dog lover to help with dog walking and pet sitting for our chiweenie, Sam.We have a couple of extra busy days coming up in the new year, and would... 

Bruns Construction Enterprises

Event & Site Supervisor Job at Bruns Construction Enterprises

 ...Shipyard Sports & Events Center is looking for reliable, energetic, and people-focused individuals to join our team as Event & Site Supervisors...  ...leagues, tournaments, rentals, and events run smoothly by managing the front-line experience for guests, overseeing facility... 

Whisker

MBA Corporate Finance Intern (Summer 2026) Job at Whisker

 ...collaboration, innovation, and the occasional office cameo from a four-legged friend. What You'll Do : Whisker's MBA Corporate Finance intern will help analyze financial data, manage Whisker's capital structure, and drive strategic decision making for our next chapter... 

Dickies Arena

Parking Lot Attendant (Part-Time) Job at Dickies Arena

 ...now ranks 2nd in gross ticket sales and attendance in Billboard Magazines Worldwide Boxscore...  ...us on the journey!Reports to: Assistant Parking ManagerJob Description :The Parking Attendant...  ...ingress and egress into the parking lots. Attendants will perform duties within... 

Focused HR Solutions

8-11 PC LAN Technician Job at Focused HR Solutions

 ...Estimated Regular Hours/Week 40.00 Is U.S. Citizenship Required? Yes Position Details: Drug Screen No Background Checks Yes Position Description: This is not a remote position candidate will have to pass a strict background check and become ACJIS...