Assistant Manager - Hospitality - #446 Job at Sheetz, Inc, Follansbee, WV

VGM1Q2pZWEt0TVBuNWVhUjZFb2FxVzVVZkE9PQ==
  • Sheetz, Inc
  • Follansbee, WV

Job Description

Additional Job Info:

Additional $1.50/hr. for working 10pm-6am

Overview:

Are you the type of person who gets your kickz from making someones day? How about making sure our loyal Freakz have a best-in-class experience at Sheetz, EVERY time they shop with us?!

If this sounds like you, come oversee our company's promise of total customer focus as an assistant manager of hospitality!

In this role, youll work behind- the-scenes to ensure that top-tier customer-service procedures are in place at every corner of our stores!

Looking for leadership experience? You got it! Youll be in charge of managing the experiences of our customer to ensure that Hospitality and Total Customer Focus standards are being met in the areas of inventory, preparation, promotion, production, service AND sales, while also stepping up as a leader of day-to-day operations in the Store Managers absence.

But dont worry-- all of that hard work pays off! We proudly give our peepz quarterly employee bonuses based on company performance, ample PTO and 100% paid parental leave, 401k matching and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts!

Responsibilities:
  1. Back-up the Store Manager by providing support on recruitment, selection, training, and performance management of your store work fam
  2. Have a say in who works, and when
  3. Handle customer questions, complaints and concerns
  4. Keep an eye on work fam compliance with Sheetz policies, procedures and programs
  5. Follow-up with responses from customer service shops, QA audits, secret shops and SMG surveys
  6. Keep our customers smiling by overseeing timely customer transactions, cleanliness standards of our facilities and stores, and making sure that hospitality standards are ALWAYZ being met
  7. Check in on end-of-day tasks to make sure they arent skipped
  8. Keep the shelves packed via proper placement, pricing and re-filling of merchandise
  9. Lead the charge on profit management by overseeing processes such as shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste

Qualifications:

Education

  • High School Diploma or GED required.
  • Two-year degree in a business related field preferred.
  • Successful completion of certification testing as needed.

Experience

  • One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred.

Licenses/Certifications

  • ServeSafe
  • Any other legally required certification
Sheetz, Inc

Job Tags

Similar Jobs

Confidential

Chief Administrative Officer (CAO) (Minneapolis) Job at Confidential

 ...Chief Administrative Officer (CAO) About the Company Mission-driven organization providing health & human services to the local community Industry Non-Profit Organization Management Type Non Profit Founded 1896 Employees 501-1000 Specialties... 

Inizio Engage

Pharmaceutical Field Sales Representative Job at Inizio Engage

 ...Pharmaceutical Sales Representative Inizio Engage is building a nationwide team of field based Pharmaceutical Sales Representatives. This is an excellent entry-level role in the healthcare and pharmaceutical industries. The team will be dedicated to providing services... 

Blinds To Go

Regional Recruiter Job at Blinds To Go

 ...Regional Recruiter is a member of small, highly trained team of recruiters focused on identifying, qualifying, and hiring sales consultants and managers required to fuel growth. An early career position, Regional Recruiter will be developed and mentored to operate as a... 

Inceed

Assistant Counsel Job at Inceed

 ...Job Description Position: Assistant Counsel Compensation: $95,000 - $113,000 annually, depending on experience Location: Kansas City...  ..., pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic... 

Tradesmen International, LLC

Concrete Finisher Job at Tradesmen International, LLC

 ...Job Description Job Description Overview Tradesmen International is immediately hiring skilled Concrete Finishers for projects located in and around Union, KY and Cincinnati, OH. This is a first shift opportunity, with a pay rate of up to $30/hour based...