Assistant Manager - Hospitality - #446 Job at Sheetz, Inc, Follansbee, WV

VGM1Q2pZWEt0TVBuNWVhUjZFb2FxVzVVZkE9PQ==
  • Sheetz, Inc
  • Follansbee, WV

Job Description

Additional Job Info:

Additional $1.50/hr. for working 10pm-6am

Overview:

Are you the type of person who gets your kickz from making someones day? How about making sure our loyal Freakz have a best-in-class experience at Sheetz, EVERY time they shop with us?!

If this sounds like you, come oversee our company's promise of total customer focus as an assistant manager of hospitality!

In this role, youll work behind- the-scenes to ensure that top-tier customer-service procedures are in place at every corner of our stores!

Looking for leadership experience? You got it! Youll be in charge of managing the experiences of our customer to ensure that Hospitality and Total Customer Focus standards are being met in the areas of inventory, preparation, promotion, production, service AND sales, while also stepping up as a leader of day-to-day operations in the Store Managers absence.

But dont worry-- all of that hard work pays off! We proudly give our peepz quarterly employee bonuses based on company performance, ample PTO and 100% paid parental leave, 401k matching and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts!

Responsibilities:
  1. Back-up the Store Manager by providing support on recruitment, selection, training, and performance management of your store work fam
  2. Have a say in who works, and when
  3. Handle customer questions, complaints and concerns
  4. Keep an eye on work fam compliance with Sheetz policies, procedures and programs
  5. Follow-up with responses from customer service shops, QA audits, secret shops and SMG surveys
  6. Keep our customers smiling by overseeing timely customer transactions, cleanliness standards of our facilities and stores, and making sure that hospitality standards are ALWAYZ being met
  7. Check in on end-of-day tasks to make sure they arent skipped
  8. Keep the shelves packed via proper placement, pricing and re-filling of merchandise
  9. Lead the charge on profit management by overseeing processes such as shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste

Qualifications:

Education

  • High School Diploma or GED required.
  • Two-year degree in a business related field preferred.
  • Successful completion of certification testing as needed.

Experience

  • One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred.

Licenses/Certifications

  • ServeSafe
  • Any other legally required certification
Sheetz, Inc

Job Tags

Similar Jobs

Willkie Farr & Gallagher LLP

Junior Graphic Designer Job at Willkie Farr & Gallagher LLP

Join to apply for the Junior Graphic Designer role at Willkie Farr & Gallagher LLPWillkie Farr & Gallagher LLP is looking for a Graphic Production Designer to support our design and marketing team. Willkie is an elite international law firm of approximately 1,300 lawyers... 

Amtrak

Chief Customer Analytics & Insights Leader (Washington) Job at Amtrak

A major transportation company is seeking a Director of Data Analytics and Customer Insights to lead analytics development. This role will focus on understanding customer behavior and driving strategy through data. Candidates should possess strong technical expertise combined...

City of Philadelphia

Juvenile Court Hearing Officer - Juvenile Branch, Family Court Job at City of Philadelphia

 ...Judicial District of Pennsylvania (FJD) is the Philadelphia County Court System and is composed of two courts: theCourt of Common Pleas...  ...legal work serving in the capacity of a Juvenile Court Hearing Officer with the Juvenile Branch of Family Court. The candidate selected... 

Tandym Health

Adult Psychiatrist Job at Tandym Health

 ...Job Description A hospital system in Staten Island is currently seeking a licensed Adult Psychiatrist for a promising position with their growing team. About the Opportunity: Schedule: Monday to Friday Hours: 830am to 5:30pm Setting: Outpatient Call:... 

Farmer's Fridge

Delivery Driver (Non-CDL Driver) Job at Farmer's Fridge

 ...Non-CDL Driver role Hourly Rate: $22.00 per hour/ $1,500 sign-on bonus! Monthly Performance Bonus: $350 Shift Schedule: 10:00pm -...  ...holidays ~$50 cell phone credit About the Role: The Delivery Driver role is a crucial part of achieving our mission of making...