Associate Director, Patient Experience (Px) Marketing, Pulmonary Hypertension - PECS - Titusville, NJ Job at Johnson & Johnson, Titusville, NJ

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  • Johnson & Johnson
  • Titusville, NJ

Job Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at

Job Function:

Marketing

Job Sub Function:

Multi-Family Marketing

Job Category:

People Leader

All Job Posting Locations:

Titusville, New Jersey, United States of America

Job Description:

We are searching for the best talent for an Associate Director, Patient Experience (Px) Marketing, Pulmonary Hypertension to be in Titusville, NJ.

Purpose: The Associate Director, Patient Experience (Px) Marketing, Pulmonary Hypertension will support the identification of patients by driving patient activation strategies as part of the end-to-end experience for patients with Pulmonary Arterial Hypertension (PAH).

You will be a member of the Pulmonary Hypertension PX team, working closely with your peer who leads the branded activation strategy as well as with other PECS marketing partners to deliver, measure and optimize the patient journey! You will also work collaboratively with the brand marketing, communications and field teams to deliver a patient experience that addresses unmet needs for the patient and supports business strategy and objectives.

A Day in the Life

The Associate Director, Patient Activation Marketing, Pulmonary Hypertension (PH) works in service to our patients, as an advocate for their needs. Their day-to-day responsibilities include:

You will be responsible for :

  • Patient Activation Strategy: Identify unmet educational needs and drive strategy and initiatives to improve disease awareness and unbranded education so that patients can become their own best self-advocates. Collaborate with team partner to development branded content that educates patients to drive brand choice.

  • Advocacy and Local Engagement: Collaborate with Advocacy team to be the voice of PECS in advocacy planning discussions and to compliantly implement local market engagements (sponsorships, walks, support groups) throughout the nation.

  • Communications Strategy: Collaborate with Communications team to be the voice of PECS in patient communications planning discussions to ensure a consistent social presence and the development of an effective on-line social influencer and patient engagement strategy that aligns with patient activation goals and objectives.

  • Program Management: Manage unbranded patient education program and patient support programs including speaker’s bureau, content development, service as a field liaison where required and ensure SOP program compliance. Work to continually measure and optimize programs based on data and insights.

  • Content Development: Engage patients, caregivers in co-creating and optimizing content and solutions in an omni-channel environment based on insight generation and customer marketplace knowledge.

  • Learn: Lives into a culture of learning, smart risk-taking, experimentation and agile learning to drive fast optimization

  • Diversity & Inclusion: Will champion and deliver culturally inclusive enhancements within marketing results to further engender trust with our patients, their care partners.

  • Leadership & Ethics: Model ethical, Credo-based leadership with deep knowledge and respect for legal and compliance requirements

Qualifications / Requirements:

  • Bachelor's degree BA/BS required, preferably in marketing.

  • A minimum of 5 years+ health care or business experience is required.

  • Consumer/patient marketing in a healthcare-related field is highly preferred.

  • Digital marketing experience working in digital platforms is preferred.

  • Strong project management skills and ability to lead multiple vendors is required.

  • Excellent oral and written communication skills and ability to influence without authority.

  • Excellent interpersonal skills with a proven track record for forging strong, positive, and productive relationships with a diverse array of customers and colleagues including field personnel.

  • Reliably work in a team environment that will require you to coordinate activities and build partnerships across multiple internal/external organizations.

  • Ability to problem solve and work in ambiguous situations.

  • Eager to set ambitious goals and take ownership for results.

  • Can dynamically prioritize due to changing circumstances. An agile learner who is comfortable operating in complex environments.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center ([email protected]) or contact AskGS to be directed to your accommodation resource.

The anticipated base pay range for this position is :

$120,000 to $207,000

Additional Description for Pay Transparency:

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis. Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company’s long-term incentive program. Employees are eligible for the following time off benefits: Vacation – up to 120 hours per calendar year Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year Holiday pay, including Floating Holidays – up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year Additional information can be found through the link below. The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.

Job Tags

Holiday work, Full time, Temporary work, Local area,

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