Job Description

Automotive Lead Technician | Up to $50/hr| Weekends Off |401k| A/C Shop| Wake Forest at Christian Brothers Automotive summary:

The Lead Automotive Technician oversees the workflow among technicians, ensuring high-quality service and shop efficiency. This role involves managing technician workloads, training new staff, and upholding safety and organization standards. The ideal candidate possesses a strong problem-solving attitude and a passion for customer service.

Job Description

Job Title:

Lead Automotive Technician

Location:

1751 Heritage Center Dr, Wake Forest, NC 27587

Job Overview:

The Lead Technician is responsible for maintaining workflow among technicians. This role works closely with the Service Manager to oversee the quality of work on customer vehicles and shop efficiency. 

We are looking for technicians/mechanics who are energetic, upbeat and have a positive attitude. The technicians we are looking for have to seek out solutions to tough problems with a strong passion for doing what’s right for our customers.

Responsibilities include, but are not limited to:

• Completing your own work as needed
• Manage and oversee individual technician workloads and overall workflow in the service area
• Oversee technician team progress through internal training requirements and coach technicians to prepare for certifications
• Train and mentor new technicians 
• Help other technicians diagnose and repair vehicles when necessary (i.e., misdiagnosis, employee development, etc.)
• Educate technician team to uphold brand and quality standards of the team to troubleshoot guest concerns quickly and effectively
• Monitor shop efficiency 
• Manage scan tool subscriptions
• Distribute shop housekeeping tasks among all technicians by promoting our high standards of safety, cleanliness, and organization
• Enforce safety regulations and protocols 
• Work closely with the service department and effectively communicate guest concerns and assist with guest complaint resolution when necessary 

Qualifications


Additional Information
PandoLogic. Category:Installation & Maintenance, Keywords:Air Conditioning Technician, Location:Cary, NC-27512

Keywords:

Lead Automotive Technician, Vehicle Maintenance, Shop Efficiency, Technician Training, Customer Service, Automotive Repair, Mechanical Skills, Diagnostic Skills, Safety Regulations, Team Management

Job Tags

Internship,

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