Duration: 9+ months Compensation: $55-65/hr Location: 100% REMOTE Responsibilities: Monitor assigned telecommunication systems to identify necessary upgrades and enhancements while implementing upgrades and patching telephony by conferring with vendors, developing, testing, evaluating, and installing enhancements. Identify and lead vulnerability remediations. Develop test and implementation procedures for call center changes and new builds. Stay abreast of the latest best practices by participating in educational opportunities through publications, networking, and professional organizations. Provide guidance, training, and mentorship to other employees through leadership and firsthand experience. Provide system support, including on-call rotation, troubleshoot, and resolve complex system issues. Requirements: 3 years of experience with the following Telephony Platforms: Verint - Call Recording and Workforce Management Avaya (CMS, Communications Manager, Experience Portal, Contact Center Elite) Mindful - Callbacks Application CTI Integration (nice to have) Contact Center Product Knowledge of other platforms (Genesys Cloud, Zoom Contact Center) Familiarity with Microsoft and Linux system administration. Strong troubleshooting and debugging skills. Outstanding communication skills. Seniority level Entry level Employment type Contract Job function Information Technology #J-18808-Ljbffr The Brixton Group
...more than 150,000 retail outlets. If you are a current associate of Primo Brands, please apply via myADP. CDL Route Delivery Driver - Beltsville, MD Pay: $26.00 / hour + paid overtime Shift: Monday through Friday (some Saturdays as needed) Responsibilities...
...a Naturalist, you will conduct guest activities and provide accurate and enthusiastic interpretations of the natural and cultural history relate to Denali National Park. You will have a range of duties and responsibilities to include: Provide natural and cultural history...
Join to apply for the Computer Systems Validation Engineer role at BW Design Group When you join Design Group as a Computer Systems Validation Engineer, you become part of a team that challenges you and supports your growth. In this role, you will collaborate with industry...
**JOB SUMMARY** The Physician Liaison 1 serves as a trusted connection between physicians, practices, hospitals, free-standing ERs, Urgent Care facilities, other health care providers and key community stakeholders within the market service area of their assigned hospital...
We are looking for an English Teacher for a Kindergartenbased in Beijings Chaoyang district. This is a full-time position starting ASAP... ..., including one-week SpringFestival and paid summer holidayChinese Public Holiday Paid3 days paid sick leaveWork visa...