Job Description
Overview:
Talent Catalyst is seeking a Business Info/Functional Analyst to support our DC Government client in the implementation of the Summer EBT (S-EBT) Program . This role will focus on analyzing program requirements, developing functional documentation, and ensuring seamless integration of technology and operational processes within the S-EBT program. The ideal candidate will have strong experience in business process analysis, system implementation, and stakeholder engagement within public sector programs .
Responsibilities:
- Gather and analyze business and technical requirements for the successful rollout of the S-EBT program .
- Document functional specifications, workflows, and system requirements to support program implementation.
- Work closely with government stakeholders, IT teams, and program managers to ensure accurate translation of requirements into system functionality.
- Conduct gap analysis and impact assessments to optimize operational processes and program delivery.
- Support data analysis, system testing, and reporting functions to ensure compliance with federal and local guidelines.
- Provide user training and process documentation for program staff and stakeholders.
- Identify and troubleshoot operational and system-related issues , working with IT teams to resolve them effectively.
Qualifications:
- Bachelor’s degree in Information Systems, Public Administration, or a related field.
- 5+ years of experience as a Functional Analyst, Business Analyst, or similar role in government or public assistance programs .
- Strong experience with EBT, SNAP, or human services-related programs is preferred.
- Proficiency in business process modeling, workflow analysis, and documentation tools .
- Experience in data analysis, system implementation, and stakeholder engagement .
- Strong communication skills and the ability to work across multiple teams and agencies .
Job Tags
Summer work, Local area,