Job Description
The Department of Human Services (DHS) is seeking a technology leader to develop and execute a robust IT strategy that aligns with the Department’s mission and values. The successful candidate will be a change leader who will implement new and innovative solutions from private, philanthropic, national, and government best practices to use and develop resources within the Office of Technology for Human Services (OTHS) to enhance the Department’s delivery of services and the efficiency of DHS IT systems.
The Chief Technology Officer (CTO) leads the operations of the Office of Technology for Human Services (OTHS) at the Maryland Department of Human Services (DHS), providing direction and oversight for all OTHS functions. The CTO serves as advisor to the Human Services Secretary and is the official point of contact with other government agencies and private entities on information, cybersecurity, and technology management issues. The CTO will also directly oversee and supervise all the Department’s related IT efforts.
This is a unique opportunity to lead, inspire and build a technology team designed to drive digital transformation and shape the technological future of the Department.
OTHS is responsible for department-wide IT processes, including all Local Departments of Social Services in 23 Maryland counties and Baltimore City.
project, program, and portfolio management support
support for information technology (IT) acquisitions
infrastructure support (support for network, data centers, cloud, and phone systems)
development, maintenance, and operation of information systems
implementation of information technology security controls and state cybersecurity protocols in the agency
development, maintenance, and enforcement of IT policies, procedures standards, and guidelines
POSITION DUTIES
Essential functions include :
Directs all information technologyfunctions of the Department including all data centers, cybersecurity,technical service centers, production scheduling, help desks, communicationsnetworks (data and video), computer program development, agency staff trainingin information technology and computer systems operations.
Ensures that informationtechnology is developed, acquired and managed within the department inaccordance with Federal, State, and Department policies, standards, andprocedures.
Reviews the technology needs ofthe Department, advising the Secretary on innovative solutions to IT challengesand manages OTHS resources to implement solutions as approved by the Secretaryor their designee.
Directs the information managementand data integrity of the Department to include information security andprivacy.
Monitors and validates theperformance of information technology investments managed by the Department,evaluating those investments on the basis of applicable performancemeasurements, and advising the Secretary whether to initiate, continue, modify,or terminate an investment.
Ensures the department’s securityand privacy programs are established and maintained, provide for ongoing riskassessments, adequate security for the departments operations and assets,particularly for the protection of sensitive health information.
Ensures that, at a minimum, anannual self-assessment of the department’s information security program, andthat comprehensive Disaster Recovery Plans are kept current.
Works closely with ProgramDirectors and statewide Local Directors of Social Services to ensure that allnew systems development projects include the participation of all stakeholders,and strive to eliminate duplicate data collection / data entry processes.
Directs and actively participatesin the preparation of the departmental information technology operating budgetrequest and Information Technology Project Request (ITPR).
Determines the department’soptimal information technology organizational structure and develops strategiesto achieve staffing requirements.
Ensures that all agencyinformation technology procurements, contract management, program and projectmanagement activities are aligned with best practices and sound principles, andthat all agency major information technology projects and procurements areplanned, budgeted, and implemented in accordance with State laws and policies.
Develops and oversees adepartment-wide strategic information technology master plan that is consistentwith the statewide strategic information technology plan.
Ensures integration of informationtechnology into strategic planning, budgetary, Managing for Results (MFR),acquisition, and program management processes.
Enforces the performanceevaluation process for the department’s information technology staff, assessingthe staff’s information technology skills and knowledge relative to jobperformance and setting appropriate strategies for hiring, training, and professionallydeveloping information technology staff.
Partners with other Stateinformation technology leaders to facilitate the implementation of sound andintegrated statewide information technology architectures.
MINIMUM QUALIFICATIONS
Education : Bachelor's degree in Information Technology or related degree. Experience : Ten years of progressively responsible IT leadership experience, including at least three years overseeing IT functionality of a large organization.
DESIRED OR PREFERRED QUALIFICATIONS
Preferredcandidates should possess the following :
Experience planning and implementation of enterprise IT systems in support of business operations in order to improve cost effectiveness and service quality
Ability to strike a balance between being the chief innovator, while being vigilant about assessing risk and what controls need to be in place for cybersecurity and data privacy
SELECTION PROCESS
Please make sure that you providesufficient information on your application to show that you meet thequalifications for this recruitment. It is important that you report allrelated education and experience that is relevant to this recruitment qualifications.We will not consider information submitted after this date. Successful candidates will be placed on theemployment (eligible) list. The resulting list may be used for future vacancieswith this agency.
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Job Tags
Contract work, Local area,