Job Description
About This Role
We are seeking an experienced and proactive Community Manager to maintain our online communities while actively driving engagement and growth.
You'll be responsible for both maintaining community standards and implementing strategies to boost participation, retention, and overall community health.
Key ResponsibilitiesCommunity Moderation & Management
Monitor discussions, posts, and comments across Discord and Telegram
Enforce community guidelines and handle user reports professionally
Remove inappropriate content and manage member conflicts
Welcome new members and provide ongoing community support
Campaign Execution & Engagement
Plan and execute community campaigns to boost growth and engagement
Create and schedule content that drives discussions and member interaction
Growth & Analytics
Track and analyze community metrics
Identify trends and opportunities for growth and engagement
Experience & Skills
2 years experience in community management on Discord and Telegram
Proven track record of running successful online campaigns and community initiatives
Native Vietnamese speaker with strong written and verbal English
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