Job Description

Superpath is seeking a Community Operations Manager to help run our operations smoothly. This part-time role is remote, requiring about two hours of work per day. Responsibilities include:

• Managing the inbox for customer support and important tasks.
• Handling marketplace billing, including troubleshooting automation errors and ensuring timely payments to writers.
• Providing customer support for Superpath Pro members and marketplace customers.
• Maintaining the advertising inventory calendar and ensuring ads run correctly.
• Identifying and documenting process improvements.

• Content marketing experience or knowledge is strongly preferred.
• Must have experience with Slack, Zapier, and Airtable.
• Familiarity with tools like Claude, Lex, Riverside, ClickUp, and Loom is helpful.
• Strong problem-solving skills and excellent written communication are essential.
• Must be located within three hours of US Mountain Time for operational alignment.

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