CSR/Dispatcher Job at PatchitUP of West Houston, Fulshear, TX

VDhkRGk0cklzTVBnNStlVjdrUWVwbU5lZkE9PQ==
  • PatchitUP of West Houston
  • Fulshear, TX

Job Description

Welcome to PatchitUP!

At PatchitUP Drywall, we pride ourselves on our positive culture, dedication to being the BEST, and desire for expansion. We're looking for a motivated and dynamic individual to join our team as a B.E.S.T. Representative, commonly referred to as a CSR and Dispatcher.

Responsibilities
  • Use ServiceTitan software to manage schedules and dispatch technicians.
  • Communicate effectively with customers, technicians, and management.
  • Handle customer calls for scheduling, rescheduling, and job coordination.
  • Manage time-keeping for technicians, technicians jobs, and maintain an above-average booking rate.
  • Follow up on unsold estimates and completed work, soliciting reviews for technician performance.
  • Monitor lead quality. Request lead credits when necessary.
  • Ensure rapid response to leads within 5 minutes.
  • Work hours: 7:30 am to 4:00 pm (occasionally until 5:00 pm), Monday to Friday, with some Saturdays as needed.
  • Initially in-office, with potential for remote work once proficient in systems and operations.
Requirements
  • Preferred experience with ServiceTitan software.
  • Excellent phone and communication skills.
  • Strong multi-tasking abilities.
  • Experience in scheduling and dispatching for a home service company is preferred.
  • Fluent in English; Spanish is a plus.
  • Self-starter, motivated, and a doer.
Why PatchitUP Drywall?

Join a team that values your contribution, offers opportunities for growth, and fosters a collaborative work environment. If you're looking to be part of a dynamic and expanding company, apply now.

Job Tags

Work at office, Monday to Friday,

Similar Jobs

PSEG

Sr Cyber Security Analyst -OT Job at PSEG

 ...Job Summary: We are seeking a highly skilled Cyber Security Engineer and Operations Specialist to lead and support cybersecurity efforts...  ...: Required: Bachelors degree in Computer Science Information Systems Cyber Security Mathematics or Engineering with a minimum... 

UCHealth

Electrician Job at UCHealth

 ...Description Location: UCHealth UCHlth Longs Peak Hospital, US:CO:Longmont Department: LPH Facilities Support Operati...  ...systems in general facilities. Performs periodic operations, maintenance, and supervision of generators and switch gear relays, and... 

BridgeBio

Director, Government Affairs (San Francisco) Job at BridgeBio

 ...Join to apply for the Director, Government Affairs role at BridgeBio . Base pay range $215,000.00/yr - $270,000.00/yr Mavericks Wanted When was the last time you achieved the impossible? If that thought feels overwhelming, you might want to pause here,... 

Stairway Digital Strategies

Data Analyst Job at Stairway Digital Strategies

 ...preferably in a marketing or digital agency setting Proficiency in SQL, Python, and data visualization tools such as Tableau or Power BI Strong analytical and problem-solving skills with the ability to extract insights from complex data sets Knowledge of... 

Certified Mobile Notary Service

Become A New Notary Public & Signing Agent | Call today (405) 568-7539! Dallas, TX Job at Certified Mobile Notary Service

Launch Your Career as a Mobile Notary Signing Agent Today!Are you ready to step into a flexible, rewarding, and high-demand career where you control your schedule and income? At Certified Mobile Notary Service , we provide everything you need to get fully trained, certified...