Customer Experience Coordinator (Hiring Immediately) Job at Genuine Parts Company, Tampa, FL

VGNKRWpJckh0OGprNCt5ZDZVMFpxRzllY3c9PQ==
  • Genuine Parts Company
  • Tampa, FL

Job Description

Job Description

Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you:

Responsibilities

  • Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability
  • Know how to provide daily leadership and create and sustain a culture of employee engagement
  • Know the importance of partnering with your teammates in order to drive company owned store initiatives
  • Care about people and profit
  • Want to join a team where you can learn and grow your career the opportunities are endless!
  • A Day in the life:
  • Lead a successful team, support the store manager, and manage in our fast-paced retail stores
  • Manage store operations to maximize sales, profits and customer service
  • Build, coach, train and engage crew team to deliver superior levels of customer care and business results
  • Inventory protection, asset management, operational and safety issues
  • Overall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas
  • Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures
  • Grow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phone

Qualifications

  • High school diploma or equivalent. Technical or trade school courses or degree completion
  • Experience in the automotive after-market service industry or hobby/DIY world, or at least the willingness to learn all things automotive
  • Passion for delivering customer care and building long term relationships
  • Thrive off of working in a very fast paced and complex environment
  • Knowledge of cataloging and/or inventory management systems
  • Ability to lift 60lbs in some situations
  • And if you have this, even better:
  • Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
  • Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management experience
  • Entirely customer-centric (external/internal)
  • ASE Certifications
  • NAPA Know How
  • Why NAPA may be the right place for you:
  • Outstanding health benefits and 401K
  • Stable company. Fortune 200 with a family feel
  • Company Culture that works hard, yet takes care of employees
  • Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Job Tags

Full time, Immediate start, Gangs,

Similar Jobs

Appen

Social Media Evaluator (Gig-Worker); Arabic-Palestine Job at Appen

 ...Join the CrowdGen team as an Independent Contractor for Project Uolo-P. Our project, detecting lies on Social Media, is all about getting people like you involved in finding and researching fake information online. We want to focus on things that happened recently and... 

PHP

Travel Nurse RN - ED - Emergency Department - $2,649 per week Job at PHP

 ...Nursing.Critical Care and charge experience preferred.May begin entry level without Emergency Department experience, but a minimum of one...  ...able to function well in stressful situations and have good, creative, problem-solving skills. Strong leadership skills with the... 

Staffing Data Services Agency

Work At Home Data Entry Clerk (Part Time) Job at Staffing Data Services Agency

About the job Work At Home Data Entry Clerk (Part Time)Work At Home Data Entry Clerk (Part Time)This is your chance to begin a lifelong profession with endless opportunity. Find the liberty you've been looking for by taking a minute to finish our online application... 

TriStar NorthCrest Medical Center

Nursery NICU Nurse Job at TriStar NorthCrest Medical Center

 ...care patients deserve? At TriStar NorthCrest Medical Center we support our colleagues in their positions. Join our Team as a Nursery Registered Nurse and access programs to assist with every stage of your career. Benefits TriStar NorthCrest Medical Center, offers... 

Optum

Associate Patient Care Coordinator - Sanford, FL Job at Optum

 ...Join us to start Caring. Connecting. Growing together. The Associate Patient Care Coordinator is responsible to the Center Administrator and provides appointment scheduling, patient registration, cashiering, answers incoming calls and performs other related clerical...