Customer Relationship Management Business Analyst Job at Insight Global, Milwaukee, WI

UU1aQ2lvbk9zY2ZnNGVLVjdrMFVwV3BmY2c9PQ==
  • Insight Global
  • Milwaukee, WI

Job Description

JOB DESCRIPTION

Our client has an immediate need for a Sr Business Analyst specializing in Salesforce commercial sales capabilities. This role will support, manage, and optimize the company's commercial sales enablement capabilities. As such, you will use your industry insights and experience to simplify sales processes, reduce deal closure cycles and help commercial teams hit sales targets through digital technology.

RESPONSIBILITIES

  • Partner with business stakeholders and technical teams to gather, document, and communicate requirements for Salesforce-driven sales enablement.
  • Lead process analysis and optimization efforts across digital sales, CPQ, and customer lifecycle management.
  • Translate business needs into actionable user stories and epics using Agile methodology and DevOps platforms.
  • Support Salesforce administration, including user roles, access, and reporting dashboards.
  • Coordinate UAT, training, and deployment activities to ensure seamless implementation and adoption

PREFERRED SKILLS & EXPERIENCE

  • Bachelor’s degree in IT or related field.
  • 5+ years of experience in Product Management or Business Analysis.
  • 7+ years of hands-on Salesforce CRM experience, including process engineering and optimization.
  • 3+ years of Salesforce Admin experience.
  • Strong background in CPQ (Configure, Price, Quote) solutions.
  • Familiarity with Agile tools and traceability frameworks (RTM).
  • Proven success in digital experience platforms and domains such as:

  1. Salesforce Agentforce
  2. Identity & Access Management
  3. Sales processes and deal closing
  4. Customer insights and reporting
  5. Digital Sales Enablement

Job Tags

Immediate start,

Similar Jobs

Primo Brands

Route Service Delivery Driver CDL Job at Primo Brands

 ...reporting any on-the-job incidents or changes in driving status Service Orientation Be courteous, outgoing and always maintain a...  ...during their scheduled day and timeframe Maintain necessary delivery information on all accounts including cash and receipts Find... 

Davita Inc.

Agile Scrum Master Job at Davita Inc.

Genesis10 is currently seeking an Agile Scrum Master with our client in the financial industry located in Pennington, NJ. This is a 12 + month contract position.Responsibilities:Servant leader, who is responsible for optimizing the flow of epics/features and the value... 

BALDWIN COUNTY PUBLIC SCHOOLS

Career Technical Health Science Teacher Job at BALDWIN COUNTY PUBLIC SCHOOLS

 ...Job Title: Career Technical Education Teacher Supervised by/Reports to: Principal, Career...  ...knowledge of current educational research and implements best instructional practices...  ...accordance with school procedures and Board policy. # Communicates high learning... 

Vistage Worldwide, Inc.

Become a Vistage Executive Coach Job at Vistage Worldwide, Inc.

 ...Are you a former or retiring C-level Executive looking for the capstone of your career? Want to share your wisdom and experience with...  ...mentoring and guiding others then becoming a Vistage Executive Coach could be a perfect way to do something you love and know that it... 

Slumberland Furniture

Warehouse Worker II Job at Slumberland Furniture

 ...and support. We share the common goal of providing an exceptional customer experience and quality furniture for a great price! Warehouse Worker II Highlights: ~ Starting at $18.00 per hour. ~ Up to 3 weeks of paid time off in your first year, plus 24 hours of PTO...