Customer service auto claims adjuster Job at Nuvision, Hallandale, FL

U01kRWpJWE90TWptN08yVTZFNFpxR3BWY0E9PQ==
  • Nuvision
  • Hallandale, FL

Job Description

Job Description

Job Description

Benefits:

  • Incentives
  • Bonus based on performance
  • Company parties
  • Opportunity for advancement
  • Training & development

Join the Nuvision Auto Glass campaign, a dynamic and customer-focused team dedicated to providing top-notch auto glass repair and replacement services. We work closely with customers and insurance providers to ensure smooth and efficient claims processing. If youre a problem-solver who thrives in a fast-paced environment and enjoys helping people, this is the perfect opportunity for you!

Position Summary:

As a Customer Service Representative Auto Glass Adjuster , youll play a key role in assisting customers with their auto glass claims. Youll guide them through the claims process, verify insurance coverage, and coordinate repairs or replacements. This role combines customer service with claims management, making it ideal for someone who enjoys multitasking and providing outstanding service.

Key Responsibilities:
Handle incoming calls, emails, and messages from customers regarding auto glass claims.
Verify insurance coverage and policy details to process claims accurately.
Coordinate with insurance providers to secure claim approvals.
Schedule auto glass repair or replacement services that suit the customers availability.
Maintain clear and professional communication with customers, providing updates on claim status and next steps.
Document all customer interactions and claims details in the companys CRM system.
Resolve customer inquiries and issues promptly, ensuring a positive experience.
Collaborate with team members to meet service goals and maintain efficiency.

What Were Looking For:
High school diploma or equivalent; additional education in customer service or insurance is a plus.
Previous experience in customer service, claims processing, or a related field is preferred.
Strong communication skills with a focus on empathy and professionalism.
Ability to multitask and manage a high volume of claims in a fast-paced environment.
Familiarity with CRM software or claims management tools is a plus.
Knowledge of auto glass repair/replacement processes or insurance claims is helpful but not required.
A positive attitude, self-motivation, and willingness to learn.

What We Offer:
Competitive pay with performance-based incentives.
Comprehensive training to help you succeed in your role.
Opportunities for growth and advancement within the campaign.
A supportive team environment focused on collaboration and success.

Shift : Day Shift
Work location : In person

Job Tags

Shift work, Day shift,

Similar Jobs

ABM Industries

PRN Companion Job at ABM Industries

 ...Qualifications: Must be 18 years of age or older No experience required and on the job training provided No high school diploma, GED or college degree required Preferred Qualifications: Customer service experience 1 year of similar work experience... 

National Exchange Bank & Trust

Lien Documentation Specialist Job at National Exchange Bank & Trust

 ...and are committed to fostering an inclusive environment of growth and development. Position Summary As a Lien Documentation Specialist, you will verify the accuracy of installment loan data, collateral lien perfection, titling and UCC controls. You will also... 

Aflac

Health Insurance Agent Job at Aflac

 ...training to unlicensed individuals, enabling them to obtain an insurance license and enter one of the rapidly expanding industries. This role...  ...specialized department. # Collaborates closely with the agent or operations manager to determine optimal coverage solutions... 

Staff Financial Group

Bookkeeper with QuickBooks Job at Staff Financial Group

 ...Bookkeeper with QuickBooks Who: A financial professional with experience in bookkeeping. What: Handle all bookkeeping tasks using QuickBooks, preferably the Desktop version. When: Position is open for immediate hire. Where: Based in Duluth, Georgia. Why... 

PBF Energy

Crane Operator/Rigger Mechanic Job at PBF Energy

 ...here at PBF Energy. The Crane Operator/Rigger selects and operates the appropriate crane or piece of heavy equipment, as well as rig and transport equipment for lifting. This position is for qualified large and small hydraulic NCCCO certified crane operators. The Crane...