Customer Service (remote work ) Job at Path Arc, Anderson, CA

VE01Q2pZVFBzTW5rNU9hYzZrNGZvMk5UZGc9PQ==
  • Path Arc
  • Anderson, CA

Job Description

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties and Responsibilities

  • Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team target goals
  • Record, organize and file customer interactions and account changes
  • Able to up-sell if needed
  • Able to schedule call back and appoints to resolve customer needs

Customer Service Job Requirements and Qualifications

  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and other communication platforms
  • Basic computer skills and experience
  • Able to multitask
  • Excellent time management and prioritization skills
  • Ability to listen actively, relay information, and answer questions and/or concerns.
  • Customer-focused for positive customer experience and resolution
  • MUST RESIDE IN CALIFORNIA

Benefits

  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

Job Tags

Work from home, Flexible hours,

Similar Jobs

Kimble

Trucking Dispatcher Job at Kimble

 ...The Dispatcher position is responsible for attending truck scales, determining volumes and weights of loads; collect gate fees, maintain accounting records, balance receipts, and prepare daily deposit. The position will act as a resource to truck and vehicle operators... 

Access Healthcare

Travel Nurse RN - Long Term Care (LTC) Long Term Care - $2,755 per week Job at Access Healthcare

 ...Access Healthcare is seeking a travel nurse RN Long Term Care (LTC) Long Term Care for a travel nursing job in Red Cloud, Nebraska. Job Description & Requirements ~ Specialty: Long Term Care ~ Discipline: RN ~ Start Date: 08/25/2025~ Duration: 13 weeks... 

Goodyear Tire & Rubber Company

Mobile Tire Technician (Sign on Bonus Upto $2,000) - Norristown, PA Job at Goodyear Tire & Rubber Company

 ...engage with guests and answer any questions they may have. No experience installing tires? No worries! We"re happy to train you to become...  ..."s license You must be at least 18 years of age. No relocation is being offered for this position. Candidates must be legally... 

Eden Senior Care

Part Time Housekeeper Job at Eden Senior Care

 ...the facility. Your work ensures the health and safety of residents, staff, and visitors while helping create a warm and inviting atmosphere. Position: Housekeeper (Part-Time) Essential Functions: Cleans and sanitizes resident rooms, hallways, dining areas,... 

Acara Solutions

Entry Level Operation Specialist Job at Acara Solutions

 ...your professional career and grow at an Entry-Level opportunity ? Do you have experience...  .... Promptly escalate all issues to management. Meet all client deliverables in accordance...  ...talent solutions that drive desired business outcomes. We leverage decades of...