Customer Service (remote work ) Job at Path Arc, Anderson, CA

VE01Q2pZVFBzTW5rNU9hYzZrNGZvMk5UZGc9PQ==
  • Path Arc
  • Anderson, CA

Job Description

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties and Responsibilities

  • Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team target goals
  • Record, organize and file customer interactions and account changes
  • Able to up-sell if needed
  • Able to schedule call back and appoints to resolve customer needs

Customer Service Job Requirements and Qualifications

  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and other communication platforms
  • Basic computer skills and experience
  • Able to multitask
  • Excellent time management and prioritization skills
  • Ability to listen actively, relay information, and answer questions and/or concerns.
  • Customer-focused for positive customer experience and resolution
  • MUST RESIDE IN CALIFORNIA

Benefits

  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

Job Tags

Work from home, Flexible hours,

Similar Jobs

Sanford Health

Laboratory Assistant - FT Nights Job at Sanford Health

 ...draws Laboratory Assistant = No certification or previous experience required ($16.00-25.50) Senior Laboratory Assistant =...  ...phlebotomy experience, and experience in a laboratory-related field preferred. May be required to have Basic Life Support (BLS)... 

St. Mary's Health System (Maine)

Medical Interpreter Spanish / Portuguese Job at St. Mary's Health System (Maine)

Job Summary: Responsible for a variety of oral interpretation, limited written translation and medical escort services to assist limited English Proficient (LEP) patients and their family and healthcare providers in a variety of patient care settings within the Covenant...

Six Flags Fiesta Texas

Entertainment Holiday in the Park Auditions - Singers/Dancers/ Musicians Job at Six Flags Fiesta Texas

 ...Singers , please be prepared to present your best 32 bars of music that showcase your talents. Have at least two songs in contrasting...  .../ link that showcases your talents, along with your resume/ experience, to be considered for a position. Online submissions can be sent... 

Superlogic

Director of Content Marketing - Bookit.com Job at Superlogic

 ...more at Bookit.com The Role The Director of Content Marketing is a dynamic, mid-level leader who designs and executes innovative...  ...revenue. This role combines deep travel content expertise with online marketing savvy. You are responsible for identifying the top... 

New Mexico Staffing

Merchandising Assistant Store Manager In Training Job at New Mexico Staffing

 ...Merchandising Assistant Store Manager In Training Position Purpose: Merchandising Assistant...  ...MASM-IT training period, which will be up to 6 weeks, you will be learning to...  ...Requirements: ~ Typically requires overnight travel less than 5% of the time. Physical...