SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. JOB DUTIES: • Responds to basic customer inquires regarding products, provides quotes, and handles order entry. • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters. • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements. • Orders items to ensure appropriate inventory levels are maintained for customers. • May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order. • Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory. • Determines the most cost effective shipping method for customer orders. • Partners with Account Representatives to ensure customer satisfaction. • Expedites backorders. May pull inventory and prepare order for shipment to customer. • May handle customer returns. • Performs other duties as assigned. EDUCATION & EXPERIENCE: Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES: • Reliability, organization, and attention to detail required. • Strong communication skills including written, verbal, and listening. • Ability to multi-task and time management skills required. • Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet. • Product knowledge is preferred. COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. --s-p-m1-- By applying, you consent to your information being transmitted by Monster to the Employer, as data controller, through the Employer’s data processor SonicJobs. See Genuine Parts Company Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
...The Rig Supervisor manages crew members, maintains productivity standards and works closely with customers ensuring that quality products and services are being safely provided. The Rig Supervisor will need to be able to exhibit working knowledge of all parts on a Workover...
...A sports hospitality company in Seattle is seeking a General Manager to lead operations and maximize profitability. Responsibilities include overseeing sales strategies... ...proven leadership experience in hospitality or event management, strong sales skills, and exceptional...
...Kavala-based) to expand our SaaS platform team. This remote position is open to candidates based in Greece, as it is offered under a Greek work contract, including all social benefits as mandated by Greek labor laws. Drive the development of the VueJS frontend for the...
...Job Description Job Title: Contract Waiter / Waitress Location: Chester, VA Job Description: We are seeking a skilled and experienced Contract Waiter / Waitress to join our team in Chester, VA. The ideal candidate will have exceptional...
...Job Description About this role The Onsite Recruiter is responsible for sourcing and recruiting candidates to fill job orders for various clients. Acts as a liaison through the full recruiting and onboarding lifecycle and provides exceptional customer service to...