SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. JOB DUTIES: • Responds to basic customer inquires regarding products, provides quotes, and handles order entry. • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters. • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements. • Orders items to ensure appropriate inventory levels are maintained for customers. • May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order. • Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory. • Determines the most cost effective shipping method for customer orders. • Partners with Account Representatives to ensure customer satisfaction. • Expedites backorders. May pull inventory and prepare order for shipment to customer. • May handle customer returns. • Performs other duties as assigned. EDUCATION & EXPERIENCE: Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES: • Reliability, organization, and attention to detail required. • Strong communication skills including written, verbal, and listening. • Ability to multi-task and time management skills required. • Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet. • Product knowledge is preferred. COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. --s-p-m1-- By applying, you consent to your information being transmitted by Monster to the Employer, as data controller, through the Employer’s data processor SonicJobs. See Genuine Parts Company Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
...(AANA) Required Active MI License Required Clean Background Required BLS and ACLS Required PALS Preferred... ...Mileage Reimbursement: Included No reimbursement for background checks, credentialing, or Med Staff fees This is an excellent...
...materials, paid training, and a supportive team. No cold calling, no experience requiredjust bring your personality, communication skills, and drive... ...per year Fast-track to Senior Sales Designer with higher pay and bonus potential Hybrid remote role with a flexible...
...A flexible remote work platform is seeking a Data Entry Clerk for an entry-level position. This role allows for flexible working hours from the comfort of your home, ideal for individuals looking to supplement their income. No degree is required, but candidates should...
...A remote work organization is seeking a Data Entry Clerk for an entry-level position that allows you to work from home. This role offers flexibility and the ability to earn extra income while managing your own schedule. Applicants should be self-motivated and able to...
..., and knows how to create order in the chaos of a high-volume call center, this is your shot to lead something special. What's in it... ...team and report directly to the Electrical & Lighting Service Manager. Youll manage call flow, dispatch strategy, and scheduling...