VXI is looking for highly motivated and qualified Customer Service Representatives to work full-time on-site in our world-class contact center in Charlotte, NC .
\nAs a Customer Service Representative, you will be responsible for providing exceptional customer service to clients related to card services and deposits. You will be the first point of contact for customers seeking assistance with their banking transactions, inquiries, and problem resolutions. Your ability to communicate effectively, handle sensitive information, and offer solutions promptly will be vital to ensuring customer satisfaction and retention. You will be a crucial link between our client and their customers, ensuring a positive and seamless experience.
\nKey Responsibilities:
\nOperating hours (At least 2 days off *Non-Consecutive)
\n*** You must be available to work anytime during center operating hours including Saturdays, Sundays and holidays ***
\nTraining
\n*** You must be available to attend 100% of your training, no time can be missed ***
\nWhat You Bring
\nWhat you will get
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