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About Pear Suite
Pear Suite’s care navigation platform empowers staff to collect, visualize, understand, and act on social determinants of health data, enabling various healthcare entities and community-based organizations to meet the social needs of their community in a culturally sensitive, person-centered way.
About The Role
Job Title: Customer Success Manager
Type: Full-Time
Pay: 70-85K
Location: Remote (Pacific Standard Timezone preferred)
Reports To: Sr. Customer Success Manager
Job Overview
We are seeking a dedicated, proactive, community-oriented Customer Success Manager to join our dynamic team. This role is ideal for an individual with a strong background in community health work/care navigation and in SaaS software implementation and account management, who is passionate about ensuring client satisfaction and success. As a Customer Success Manager, you will play a crucial role in guiding our clients through the implementation and optimization of our platform, fostering strong relationships, and driving customer engagement and retention. Prior working knowledge of community-based practices will ensure success in this role.
What You'll Do
Qualifications
Minimum Qualifications:
If you are a results-driven individual with a passion for customer success and a knack for building strong client relationships, we would love to hear from you.
The Pay Range For This Role Is
70,000 - 85,000 USD per year (Remote)
Entry level
Full-time
Other
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