Desktop Support Analyst Job at vTech Solution, New Jersey

UzhkRmpvdlBzc2ZtNCthZDdVd1pvVzlWY2c9PQ==
  • vTech Solution
  • New Jersey

Job Description

Job Summary:


This role involves providing on-site audio/video (A/V) support for live events and recording sessions. The A/V Analyst will prepare, operate, and maintain A/V IT equipment, troubleshoot technical issues, collaborate with event teams, and provide training. Some travel to other New Jersey offices is required. The position requires extensive experience in A/V technologies, troubleshooting, and help desk support within a Windows environment.

Location: Washington, District of Columbia, New Jersey, United States

Responsibilities:

- Prepare, operate, support, and maintain audio/video IT equipment during recording sessions or live events.
- Collaborate with presenters, producers, directors, and other team members to achieve desired audio/video results.
- Troubleshoot technical issues related to audio, video, and IT equipment.
- Diagnose and troubleshoot both A/V and PC-related technical issues.
- Work with senior management supporting events in a fast-changing environment.
- Work as part of a team or independently.
- Prepare documentation, conduct knowledge transfer, and train staff, presenters, and technical staff.
- Document processes and associated materials to support knowledge transfer.
- Travel to alternative work office locations (Newark, Trenton, Cherry Hill regions) as needed.

Required Skills & Certifications:

- Strong understanding of sound dynamics and acoustics.
- 3+ years of experience in audio/video production using various technologies and software.
- 5 years of hands-on help desk experience within the Windows environment.
- 3+ years of experience troubleshooting technical issues related to audio and video.
- 3+ years of experience documenting processes and providing knowledge transfer.
- 5 years of experience troubleshooting PC hardware issues.
- Experience with virtual conferencing platforms (Zoom, Teams, Skype, GoTo Meetings, Webex).


Preferred Skills & Certifications:


- Experience with Crestron, Extron, Polycom, Adobe, and Camtasia.

Special Considerations:

- Absences greater than two weeks require advance approval from management and provision of contact information. Failure to return by the agreed-upon date may result in dismissal.
- Employee must have their own vehicle; travel is not reimbursed.
- On-site role with travel to other NJ offices.

Scheduling:

- Scheduling details not provided in the input.

Job Tags

Remote job,

Similar Jobs

Verizon Communications

Business Sales Account Manager Job at Verizon Communications

 ...When you join Verizon You want more out of a career. A place to share your ideas freely even if theyre daring or different. Where...  ...excitement for technology, you'll deliver outstanding and innovative business solutions that support our technology evolution and change the... 

TRUCKING PEOPLE

Test Driver Ride Share AV Job at TRUCKING PEOPLE

 ...Corners, GA. We are looking for experienced Autonomous Tester drivers for our on-demand, autonomous ride-hailing company, to be at the...  ..., maintain vehicle readiness, complete software and hardware tests, and represent our client's brand as an ambassador to the public... 

Vanguard Energy Partners LLC

Project Engineer (Solar) Job at Vanguard Energy Partners LLC

 ...logistics of delivery with the Superintendents. The Project Engineer will be directly involved in VEPs safety initiatives. Vanguard Energy Partners, LLC offers medical, dental, and vision coverage to all employees as well as a 401 K with a company match. Job... 

Combined Jewish Philanthropies

Senior Director Digital Marketing (Boston) Job at Combined Jewish Philanthropies

 ...globally. We are seeking a visionary Senior Director of Digital Marketing to lead CJPs digital transformation and drive data-driven...  ...our organization's mission and demonstrated commitment to the nonprofit sector Cultural sensitivity and ability to work effectively... 

PBK Architects

Business Development & Public Relations Administrative Assistant Job at PBK Architects

Business Development & Public Relations Administrative Assistant Location Houston, TX : As the Business Development & Public Relations Administrative Assistant at PBK you will play a pivotal role in driving our firm's growth and enhancing our public image. Working closely...