Desktop Support Engineer Job at eHub Global Inc, Raleigh, NC

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  • eHub Global Inc
  • Raleigh, NC

Job Description

Job Description

Title- Desktop Support Engineer

Location- Raleigh, NC (Day1 Onsite)

JD- Key Responsibilities:

On-Site Support: Respond to client queries and provide on-site technical assistance.

Network Maintenance: Ensure consistent operation of client networks, including routers, servers, and other hardware.

Troubleshooting: Diagnose and resolve hardware and software issues.

Installation and Configuration: Set up new hardware, software, and operating systems.

Training and Assistance: Provide training and technical support to end-users.

Documentation: Maintain records of issues and solutions in a ticketing system.

  • Collaboration: Work with other IT professionals to ensure seamless support.

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