Required Skills & Experience
High School Diploma
Minimum of 2 years proven experience in desktop support or IT helpdesk roles.
Strong knowledge of Microsoft 365 suite and Windows operating systems.
Familiarity with Active Directory, Azure AD, and identity management.
Nice to Have Skills & Experience
A+ certification
Microsoft certification
Job Description
Deployment Support
-Assist in the installation, configuration, and migration of Microsoft 365 applications (Teams, Outlook, SharePoint, OneDrive).
-Support Windows 10/11 environments and ensure compatibility with Microsoft 365 services.
-Execute imaging and device setup for desktops and laptops as part of rollout activities.
User Enablement
-Provide hands-on support for end-users during migration, including email, file storage, and collaboration tools.
-Deliver training and guidance on Microsoft 365 features and best practices.
-Troubleshoot issues related to authentication, connectivity, and application performance.
Technical Troubleshooting
-Resolve Level 1 and Level 2 support tickets related to Microsoft 365 and desktop environments.
-Escalate complex issues to Tier 3 or engineering teams as needed.
-Maintain accurate documentation of incidents and resolutions.
Collaboration
-Work closely with IT project teams, champions, and early adopters to ensure successful rollout.
-Participate in feedback loops to improve deployment processes and user experience.
Compensation :
Up to $25/hr
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
...areas, including civil litigation, medical malpractice defense, insurance defense, and commercial litigation. We are committed to... ...us a trusted ally for individuals, businesses, and insurance companies seeking reliable and proficient legal counsel. Why join us...
...quality graphics displayed on the website and social media. Qualifications Proficient in Web Graphics, Video Graphics, and Logo Design Must have National Retail Production experience. Experience in Photoshop and video editing Strong digital portfolio...
Pyramid Global Hospitality Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development...
...rigorous curriculum aligned with the Science CCLS.Implement various teacher strategies to facilitate learning amongst diverse learners.... ...QualificationsMust possess current NYS Certification in Physics 7-12.Ability to work with students/staff in varied social/cultural...
...Job Description Anders Group is seeking a travel nurse RN Orthopedic Surgery for a travel nursing job in Asheville, North Carolina. Job Description & Requirements ~ Specialty: Orthopedic Surgery ~ Discipline: RN ~ Start Date: ASAP ~ Duration: 13 weeks...