Direct Service Advocate Job at Battered Women s Shelter, Medina, OH

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  • Battered Women s Shelter
  • Medina, OH

Job Description

Job Description

Job Description

Position Summary

Provides trauma-informed and culturally inclusive advocacy to survivors and co-survivors of sexual violence and human trafficking. Provides education regarding the Rape Crisis Center services and other pertinent community services as needed.

Job Description

Required Education, Experience and Qualifications

  • Degree in women’s studies, social work, criminal justice, psychology, or related field required. If no degree, previous experience in victim advocacy or related field required.
  • Maintain valid Ohio driver’s license and ability to meet agency requirements for driving insurability.
  • Must be able to meet agency requirements for criminal background check (Ohio Bureau of Criminal Investigations and Federal Bureau of Investigations).

Role and Responsibilities

  • Serves in on-call rotation to respond to hospital requests in Summit and Medina Counties to provide rape crisis center advocacy and support services to survivors of sexual violence, human trafficking, and intimate partner violence.
  • Maintains an individual caseload of clients to provide continued victim or personal advocacy to provide continued emotional support, crisis intervention, and referral information and completes client documentation and statistical information sufficiently in compliance with agency requirements.

  • Conducts needs assessment to identify client needs and collaborate with client to create an individualized goal plan to promote empowerment and decision-making.
  • Provides information on crime victim’s rights and assists survivors and co-survivors with completion of Victim Compensation, VINELink, and other resources as required.

  • Provides victim advocacy services to non-offending caregivers with children who have been sexually abused at the Akron Children’s CARE Center.
  • Provides court advocacy to survivors involved in the justice system including, but not limited to accompaniment to law enforcement interviews, accompaniment to court hearings, and assistance with filing of protection orders.
  • Maintains anonymous/confidential record-keeping for all survivors and co-survivor contacts.

  • Utilizes crisis intervention best practices including safety planning, trauma-informed care, and listening skills to provide compassionate support to all survivors and co-survivors.
  • Completes a minimum of 40-hour training in compliance with OAESV best practices and maintains annual training requirements in compliance with agency policy.
  • Works closely with allied professionals and all victim advocacy agencies to ensure collaboration and cross training while always representing the mission and philosophy of the Rape Crisis Center.
  • Performs other duties as assigned.

Supervisory Responsibilities (if applicable for the position)

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Physical demands : While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; step up and down; stoop, kneel, crouch; talk, hear and drive. The employee must occasionally lift and/or move up to 10 pounds.
  • Work environment : This position will be in a facility with victims of domestic violence or sexual assault. In addition to interaction with the survivors, the employee may have interactions with families of these individuals, the assailants and law enforcement.

Position Type and Expected Hours of Work

  • Full-time; non-exempt
  • Serves in on-call rotation
  • Schedule is flexible - based on client needs and on-call responsibilities. Some evenings, overnights, and weekends required.

Additional Qualifications

  • Ability to remain calm, empathetic, non-judgmental and compassionate in crisis situations
  • Ability to establish and maintain professional boundaries
  • Excellent interpersonal and communication skills, particularly with diverse populations.
  • Computer skills including, but not limited to, Microsoft Word and Excel.

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

EEO

Hope and Healing Survivor Resource Center (H&H) is an equal opportunity employer that is committed to diversity and inclusion in the workplace. H&H prohibits discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity, military status, national origin, disability, genetic information, pregnancy, ancestry, or any other protected characteristic as outlined by federal, state or local laws. Additionally, reasonable accommodations will be made (where appropriate) for religious practices or employees with disabilities. Employees who may require a reasonable accommodation should contact an agency Director or the CEO. This policy applies to all employment practices within H&H, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. H&H makes hiring decisions based solely on qualifications, merit and program needs at the time.

Monday - Friday, normal business hours. Hours may vary depending on client needs.
40 hours a week.

Job Tags

Full time, Local area, Flexible hours, Night shift, Weekend work, Afternoon shift, Monday to Friday,

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