Discover a more connected career
At Ervin Cable Construction, LLC, as a Dispatcher, you'll manage technician schedules, assign tasks, and coordinate communication between customers, technicians, and other departments. You'll track work status, update records, and ensure timely completion of service requests.
Connecting you to great benefits
Remote (or Hybrid) (Only added where applicable)
Weekly Paychecks
Paid Time Off, Parental Leave, and Holidays
Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
401(k) w/ Company Match
Stock Purchase Plan
Education Reimbursement
Legal Insurance
Discounts on gym memberships, pet insurance, and much more!
What you'll do
Manage and prioritize technician schedules, tasks and quotas to efficiently meet customer needs
Dispatch orders, messages, and special instructions to technicians and other departments
Track work status, provide updates, and escalate issues as necessary
Create, manage, and close tickets while updating logs as needed
Handle and process data from multiple sources
Create maps, upload permits, and handle related documentation
Keep records of service calls and work orders
Monitor and respond to customer and technician communications to resolve scheduling or service conflicts
Other duties as assigned
What you'll need
To be 18 years of age or older
Authorization to work in the United States for this company
High School Diploma, GED equivalent, or relevant work experience
At least one year of previous dispatch experience is preferred
Strong written and oral communication skills
Basic computer skills is preferred
Physical abilities & exposures
Routinely : use keyboard & mouse
Occasionally : climb stairs, stand, walk and operate vehicle
Why grow your career with us
Your career here is more than just a job - it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.
Building stronger solutions together
Our company is an equal-opportunity employer - we are committed to providing a work environment where everyone can thrive, grow, and feel connected.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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