Job Description

Expert Staffing West is seeking a Dispatcher in Poway for a moving company.

Monday-Friday

Job Summary:

Final Mile Local Dispatcher are the main point-of-contact for company drivers in our final mile program. They relay relevant company information to drivers as necessary. Compensation is $17-$20/hr depending on experience.

Essential Functions:

• Communicate with Planners in order to plan driver routes
• Help drivers choose efficient courses to fulfill their routes
• Coordinate with drivers to find available agents when necessary
• Communicate with agents to set up incoming shipments and labor as needed
• Update ETA’s in company software, as well as make relevant notes in shipment notes
• Monitor drivers and ensure that they are following DOT regulations, and stop them if they are in violation of regulations
• Approve repair expenses and travel expenses for drivers
• Recruitment and managing of drivers in addition to being responsible for the drivers’ actions.
• Communicate with customer and with customer service on driver’s schedule, especially regarding arrival times and issue funds to drivers as needed
• Log driver locations and activities into Eagle system twice daily
• On rotating schedule, monitor and receive calls and emails via company supplied phone and tablet after hours to approve funding requests and repair issues as needed
• Other duties as assigned

Knowledge, Skills and Abilities:

• Good telephone skills
• Knowledge of company software
• Ability to problem solve in order to maximize driver effectiveness
• Knowledge of Allied rules and regulations
• Knowledge of DOT and DOD regulations

Working Conditions:

• Indoors
• Office Environment
• Sitting for long periods of time

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