Earn $40/Hour as a Virtual Chat Assistant - Work from Home Job at MORA Asian Fusion, Chicago, IL

VGM5RGhvN010TURnNSsyYzcwd1pvV2xlZFE9PQ==
  • MORA Asian Fusion
  • Chicago, IL

Job Description

Are you tech-savvy, a great communicator, and looking for a flexible remote role? Join our team as a Virtual Chat Assistant and help deliver exceptional customer support through real-time chat. If you excel in problem-solving and multitasking, this role is perfect for you!

Key Responsibilities
Respond to customer inquiries promptly and professionally via live chat platforms.
Provide accurate information about products, services, and policies.
Resolve customer issues, troubleshoot problems, and escalate complex inquiries as needed.
Maintain a high level of customer satisfaction by addressing concerns efficiently.
Document customer interactions and update records using CRM software.
Work collaboratively with the support team to improve processes and meet performance goals.
Qualifications and Experience
Experience:
Minimum 1-2 years of experience in customer support, chat support, or a related field.
Experience in handling multiple chat sessions simultaneously is preferred.
Familiarity with remote work and chat-based communication platforms.
Technical Skills:
Proficient in using live chat tools (e.g., Zendesk Chat, LiveChat, Intercom).
Comfortable navigating CRM systems and other support tools (e.g., Salesforce, Freshdesk).
Strong typing speed and accuracy (typing speed of at least 50 WPM preferred).
Communication Skills:
Excellent written communication with a focus on clarity and professionalism.
Strong ability to interpret and resolve customer issues in real time.
Key Competencies
Exceptional multitasking skills to manage multiple chat conversations efficiently.
Strong problem-solving and critical-thinking abilities.
Ability to remain calm and empathetic in challenging situations.
Self-motivated, organized, and able to work independently in a remote environment.
What We Offer
Competitive Pay: Earn $40 per hour.
Remote Flexibility: Work from the comfort of your home or anywhere with a reliable internet connection.
Growth Opportunities: Access to professional development and career advancement pathways.
Supportive Team: Join a collaborative environment that values innovation and employee success.
Why Work With Us?
We're passionate about delivering exceptional customer experiences, and we believe that starts with empowering our employees. This is your chance to join a dynamic team where your skills and contributions will be recognized and rewarded.

Don't miss this opportunity—apply today and become a valued part of our team!
Employment Type: Full-Time
Salary: $ 40.00 50.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job, Flexible hours,

Similar Jobs

Responsive Education Solutions

Marketing Project Manager Job at Responsive Education Solutions

 ...Job Description Position Overview: The Marketing Project and Operations Manager will support the Executive Vice President of Marketing and the Directors of Marketing, Communications, Creative Services, and Enrollment Services. This role requires a highly detail-... 

Dartmouth-Hitchcock Health

Standardized Patient - Per Diem Job at Dartmouth-Hitchcock Health

Overview Assists in enhancing the training and improving the skills of health care providers in communication, diagnosis, physical exam techniques, and other skills as set forth in objectives and outcomes written into trainings for health care providers, students ...

Jackson

Underwriter Job at Jackson

*If you are an internal associate, please login to Workday and apply through My Career. * *Job Purpose * The Underwriter determines appropriate risk classification for policies based on collection of data, detailed research, and sound judgment using company underwriting... 

Top Talent Consulting

Solar Installer Job at Top Talent Consulting

 ...We are looking for a key solar installer to join our team full time and grow with our company. This is a key position in our companythe pulse of our organization! Top 3 Reason to Work With Us (there are so many!): Number one reason is our culture and we have awesome... 

New River Community College

Curator of American Art Job at New River Community College

 ...Architecture at Penn State is a comprehensive arts and architecture community with academic programs in architecture, landscape architecture, music, theatre, visual arts, graphic design, and art history. It hosts a performingarts center, universitywide art museum, and multiple...