Earn $40/Hour as a Virtual Chat Assistant - Work from Home Job at MORA Asian Fusion, Chicago, IL

VGM5RGhvN010TURnNSsyYzcwd1pvV2xlZFE9PQ==
  • MORA Asian Fusion
  • Chicago, IL

Job Description

Are you tech-savvy, a great communicator, and looking for a flexible remote role? Join our team as a Virtual Chat Assistant and help deliver exceptional customer support through real-time chat. If you excel in problem-solving and multitasking, this role is perfect for you!

Key Responsibilities
Respond to customer inquiries promptly and professionally via live chat platforms.
Provide accurate information about products, services, and policies.
Resolve customer issues, troubleshoot problems, and escalate complex inquiries as needed.
Maintain a high level of customer satisfaction by addressing concerns efficiently.
Document customer interactions and update records using CRM software.
Work collaboratively with the support team to improve processes and meet performance goals.
Qualifications and Experience
Experience:
Minimum 1-2 years of experience in customer support, chat support, or a related field.
Experience in handling multiple chat sessions simultaneously is preferred.
Familiarity with remote work and chat-based communication platforms.
Technical Skills:
Proficient in using live chat tools (e.g., Zendesk Chat, LiveChat, Intercom).
Comfortable navigating CRM systems and other support tools (e.g., Salesforce, Freshdesk).
Strong typing speed and accuracy (typing speed of at least 50 WPM preferred).
Communication Skills:
Excellent written communication with a focus on clarity and professionalism.
Strong ability to interpret and resolve customer issues in real time.
Key Competencies
Exceptional multitasking skills to manage multiple chat conversations efficiently.
Strong problem-solving and critical-thinking abilities.
Ability to remain calm and empathetic in challenging situations.
Self-motivated, organized, and able to work independently in a remote environment.
What We Offer
Competitive Pay: Earn $40 per hour.
Remote Flexibility: Work from the comfort of your home or anywhere with a reliable internet connection.
Growth Opportunities: Access to professional development and career advancement pathways.
Supportive Team: Join a collaborative environment that values innovation and employee success.
Why Work With Us?
We're passionate about delivering exceptional customer experiences, and we believe that starts with empowering our employees. This is your chance to join a dynamic team where your skills and contributions will be recognized and rewarded.

Don't miss this opportunity—apply today and become a valued part of our team!
Employment Type: Full-Time
Salary: $ 40.00 50.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job, Flexible hours,

Similar Jobs

Johns Hopkins University

Pathology Informatics - #Faculty Job at Johns Hopkins University

 ...a full-time, tenure-track faculty position in the Division of Informatics. The successful candidate will hold an academic appointment at...  ...research informatics, clinical informatics, and/or population health informatics. Develop and evaluate clinical informatics tools... 

CyberCoders

Director of Engineering Lead 20 Engineers in Games (San Francisco) Job at CyberCoders

 ...A leading video game studio is seeking a Director of Engineering to lead a team of 20 engineers and define technical strategy. This role involves aligning engineering efforts with company goals, architecting robust systems, and championing continuous improvement. The... 

AEC Solar

Material Handler - Solar Installer Job at AEC Solar

 ...We have exciting news! AEC Solar in West Haven, CT is hiring a full-time Material Handler - Solar Installer to install solar panels and contribute to our clean energy mission. Are you looking for a consistent job that will keep you busy? Would you like to make... 

Oaks Senior Living

Certified Medication Aide 12 hour Shifts- Starting at $15/HR Job at Oaks Senior Living

 ...and procedures. Complete 16 hours of continuing education units (...  ...right drug, right dosage, right time, right route, right record/...  ...with any treatments required as part of their Resident Care Plan as...  ...Occasionally lift/carry up to 15 pounds. Frequently kneel, bend... 

Gulfstream Aerospace Corporation

Apprentice Structural Mechanic Job at Gulfstream Aerospace Corporation

 ...Apprentice Structural Mechanicin GAC Savannah Unique Skills: This position is a full-time The shift will be Mondays through Thursday 1st shift (10 hour days) Education and Experience Requirements High School Diploma or GED required. Entry level...