Frontline Team Member Job at MPANADAS, Arlington, VA

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  • MPANADAS
  • Arlington, VA

Job Description

Join Our Team and Create Exceptional Customer Experiences Are you an energetic, customer-focused individual who loves connecting with people? We’re looking for team members who bring enthusiasm, match our customers’ energy, and create a welcoming atmosphere. If you are passionate about providing excellent service, we want you on our team. Why You’ll Love This Job: • $500 Signing Bonus when hired • Engage & Connect – Build real relationships by bringing positivity to every customer interaction • Flexible Scheduling – We offer schedules that fit your lifestyle • Growth Opportunities – As our company expands, so do your chances to advance • Supportive Team Environment – Work in a positive, team-oriented atmosphere where your contributions are valued • Employee Discounts – Enjoy our products at a special rate • Skill Development – Gain hands-on experience in sales, upselling, and goal-setting • Barista Training – Learn how to craft high-quality specialty coffee drinks Responsibilities: • Open, close, restock, and maintain the café according to established procedures. • Prepare and serve food, beverages, and specialty coffee drinks with precision and care. • Greet every customer with enthusiasm, match their energy, and create a welcoming atmosphere. • Upsell menu items and contribute to both individual and team sales goals. • Maintain cleanliness in all areas, including the dining space, kitchen, and restrooms. • Actively promote the café by handing out flyers, offering samples, and encouraging positive customer reviews on Google and Yelp. • Identify and suggest operational improvements to enhance efficiency and customer satisfaction. • Work collaboratively with the team and remain open to learning new skills and techniques. Qualifications: • Must be able to engage in conversations with clients in English at a conversational level. • Strong customer service skills are required to interact effectively with a diverse range of customers. • Demonstrated enthusiasm for acquiring new skills and adapting to challenges. • Interest in contributing to a vibrant, team-focused work environment. • Capable of working efficiently in a fast-paced setting while paying attention to details. • Ability to stand continuously for up to 6.5 hours. • Physically able to lift a minimum of 30 pounds. • Proficient in basic math involving US currency for accurate transaction handling. • Team player with a willingness to support colleagues when needed. • A positive and energetic attitude is essential for creating a friendly atmosphere. • Proactive approach to problem-solving and addressing issues. • Good personal hygiene and commitment to cleanliness standards. • Strong commitment to following directions, protocols, and rules. About Company: Mpanadas is a small, family-owned business in Arlington, VA. Our goal is to serve the local community with a South American cafe experience that includes delicious coffee, unique empanadas, and gourmet paletas. Our work environment includes: Growth opportunitiesRelaxed atmosphereOn-the-job trainingFood providedLively atmosphereCasual work attireFlexible working hours

Job Tags

Local area, Relocation bonus, Flexible hours,

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