Job Description

Planned Parenthood Western Pennsylvania (PPWP) is the local affiliate of the country's leading sexual and reproductive health care advocate and provider. PPWP operates seven health centers located in Allegheny, Westmoreland, Cambria and Somerset Counties and provides education and advocacy services throughout western Pennsylvania. The purpose of this position is to support the delivery of comprehensive sexual and reproductive healthcare, including clinical abortion care, at Planned Parenthood Downtown Pittsburgh location. This role requires a combination of skill and flexibility, as well as a willingness to work as a collaborative and inclusive member of a team. This role requires a compassionate individual with demonstrated communication skills and clinical proficiency.Planned Parenthood believes that reproductive self-determination and the right to privacy are core human freedoms. Our mission is to provide comprehensive sexual health care through the provision of education, advocacy and clinical services that are affordable, accessible and available to all women, men and youth in the community, regardless of the individual's income, race, marital status, religion, gender identity, sexual orientation or residence.Does this sound like you? •A strong commitment to Planned Parenthood's mission and values •The ability to demonstrate respect, relate to, and care for diverse populations and communities •Excellent customer service skills and a commitment to providing the highest quality of compassionate care for patients•Demonstrated clinical proficiency, organizational, analytical, and interpersonal communication skills If you love the idea of making an impact on your community with a strong mission-oriented organization, we want to hear from you! You will be an integral part of our culture which fosters a commitment to our workplace values: respect, caring, support, teamwork, collaboration, accountability, and responsibility.COMPENSATION and BENEFITS:•Hourly compensation: $18.00 per hour•Full Time employees are eligible for Medical, Dental, and Vision insurance•Generous PTO, Sick and Vacation benefits•Paid HolidaysQUALIFICATIONS: •High school degree or equivalent required •Customer service experience requiredESSENTIAL FUNCTIONS AND RESPONSIBILITIES:•Consistently demonstrate appropriate service behaviors in interactions with patients and colleagues•Actively contribute to an inclusive workplace culture by working collaboratively as a valued member of the care team•Proactively work to resolve conflict and perform service recovery, as needed•Administrative duties include answering phones, making appointments, taking messages, transferring records for patients, and ensuring completion of health center records and required forms•Perform patient medical and social history intakes and provide education as indicated for the services patients are seeking as directed by supervisor/clinician on duty•Complete basic lab work and follow procedures as required •Provide patients with non-judgmental pregnancy options counseling and make referrals for service based on the patient's choice•Assist licensed medical staff with the delivery of abortion procedures as needed •Perform all recordkeeping duties related to patient care with accuracy•Perform housekeeping and stocking duties as needed•Complete HIPAA and OSHA training and other training as requiredSCHEDULE: Tuesday-Saturday between 8am-5pm, some evenings may be requiredPlanned Parenthood of Western Pennsylvania is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. PPWP is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Planned Parenthood of Western Pennsylvania

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