Helpdesk Support - Japanese & Mandarin Speaking Job at NTT DATA, Inc., Remote

U3NaRWpJekl0Y1RoNStHVjdVa1pvR3RlY0E9PQ==
  • NTT DATA, Inc.
  • Remote

Job Description

Req ID: 299118

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Helpdesk Support - Japanese & Mandarin Speaking to join our team in Fully Remote - Malaysia, Wilayah Persekutuan Kuala Lumpur (MY-14), Malaysia (MY).

Job Description:

  • Provide exceptional IT Service Desk support, guidance and training to end-users for various IT devices, applications or processes.
  • Record, Update and Escalate Support issues to the next level in a timely manner.
  • Support all IT onboarding activities for end-users
  • Work with our internal IT Teams on system testing, integration and maintenance.
  • Engage in discovery of new IT business tools, to support our business users as well as our internal IT Team.
  • Seek, Suggest, Evaluate and implement process and Technology improvements.
  • Willing to learn & grow in other IT Business areas

Requirements:

  • Atleast 1 year of experience in Helpdesk, Service Desk, Customer Support executive.
  • Excellent Mandarin & Japanese written and verbal communication skills.
  • Fresh graduates are encouraged to apply.
  • Exceptional customer service skills.
  • Great Team player
  • Great communication skills, comfortable working with various stakeholders
  • Strong troubleshooting skills, bug finding, and resolution
  • Ability to work independently within a diverse global team
  • Basic IT software and computer hardware troubleshooting knowledge and skills (Windows and Microsoft Environment)

Preferences: 

  • Fully remote work in Malaysia
  • Shift Timings: 9x5 support
  • Flexible and willing to work in a Rotational 24*7   The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend’s basis business requirement.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at  us.nttdata.com

NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Job Tags

Flexible hours, Shift work, Weekend work,

Similar Jobs

Anderson County School District

Part Time Registered Nurse Job at Anderson County School District

 ...Part time nurses fill in for work up to a total of 40 hours every 2 weeks. The part time RN may work at any of the 17 locations performing functions required to ensure the health and welfare of our students. Requirements: Current Tennessee RN license is required... 

The Pittsburgh Paints Company

Warehouse Worker Job at The Pittsburgh Paints Company

 ...part of our operations, ensuring that a quality product is available to our customers when they need them. Your work will directly...  ...be authorized to work in the U.S. without employment-based visa sponsorship (now or in the future).This includes H-1B, L-1, TN, O-1, E-3... 

New Perspective

Caregiver (7AM-7PM) Job at New Perspective

 ...Our Caregivers are the heart to our organization. They provide daily quality care, engaging activities, and enrichment programs to our residents assisting them to Live Life on Purpose. This opportunity is a perfect fit for compassionate, patient individuals who are... 

The Ups Store #5628 - Spartanburg, SC

Associate Job at The Ups Store #5628 - Spartanburg, SC

We are hiring for both part time and full time positions. The UPS Store FULL- TIME & PART- TIME associate (Days, Afternoons & Weekends)PAY: $13-17EDUCATION: High school diploma (Required)SUMMARY:The positions are FULL-TIME and PART-TIME. Monday-Saturday... 

CareGard Warranty Services, Inc.

Processor I, Gap Claims Job at CareGard Warranty Services, Inc.

 ...our team and be part of something truly transformational! Right now, we are looking for a detail-oriented Processor I, forour GAP Claims team . Can you thrive in customer-oriented environment, deliver accurate and timely claim resolutions, and maintain effective...