Position: Customer Success Specialist (CSS), Must be proficient in Mandarin and English Speaking , Writing and Reading skills
📍 Location: Georgetown, Penang (Onsite)
🕒 Working Hours: Monday to Sunday, 12:00 am – 11:00 am
(5 days per week, 8 working hours + 1 hour break)
💻 Job Type: Full-time (Rotational Shift)
💰 Salary: RM 3,000++ (Extra Allowances will be provided)
Overview:
The CSS is the main point of contact for customers using our client's food ordering app.
They handle customer inquiries, concerns, and provide information through inbound and
outbound phone calls.
Qualifications:
● Education: Bachelor's Degree, Diploma, or equivalent in any field.
● Work Experience: At least 6 months in customer support; call center experience
is advantageous but not mandatory. Fresh graduates can apply.
● Language: B2 level proficiency in English.
● Interpersonal Skills: Customer service-oriented, active listening, and ability to
handle inquiries professionally.
Technical Skills:
● Typing speed of at least 40wpm with 90% accuracy.
● Computer literate with proficiency in Microsoft Windows and Office.
Responsibilities:
● Assist customers in placing online orders.
● Provide support through phone calls.
● Process payments securely.
● Proactively support customers and maintain brand reputation.
● Identify and escalate priority issues.
● Collaborate with the team to improve customer support.
● Maintain and improve service quality
...Job Description A Marketing Representative Lead with Hilton Grand Vacations is responsible for generating leads and booking qualified timeshare sales presentations for prospective Hilton Grand Vacations Owners, Club Members and other qualified customers. Provides customer...
...making a difference in people's lives.****Job Description:****Home Health Social Worker--Per Diem**The Home Health Social Worker provides a wide... ...to accessing and applications for financial resources, nursing home placements, etc.+ As a Mandated Reporter, demonstrates...
...Description Job Description This is a 1099 Independent Contractor Delivery Driver Position Full or Part time. Fuel efficient vehicle... ...applications is a plus. All deliveries are picked up from a pharmacy warehouse in Abilene. We have routes available Monday through...
...Job Description Wellspring Nurse Source is seeking a travel nurse RN PreOp / PACU - Post Anesthesia Care for a travel nursing job in Bethel, Alaska. Job Description & Requirements ~ Specialty: PreOp / PACU - Post Anesthesia Care ~ Discipline: RN ~ Start Date...
...Our high-profile technology Client is seeking an Annotator for a REMOTE contract assignment. As a Data Annotation Analyst - Greek - Language, you will be part of the Data Quality Analytics Team supporting AR/VR UX research projects. Data Annotation Analyst Location...