Position: Customer Success Specialist (CSS), Must be proficient in Mandarin and English Speaking , Writing and Reading skills
📍 Location: Georgetown, Penang (Onsite)
🕒 Working Hours: Monday to Sunday, 12:00 am – 11:00 am
(5 days per week, 8 working hours + 1 hour break)
💻 Job Type: Full-time (Rotational Shift)
💰 Salary: RM 3,000++ (Extra Allowances will be provided)
Overview:
The CSS is the main point of contact for customers using our client's food ordering app.
They handle customer inquiries, concerns, and provide information through inbound and
outbound phone calls.
Qualifications:
● Education: Bachelor's Degree, Diploma, or equivalent in any field.
● Work Experience: At least 6 months in customer support; call center experience
is advantageous but not mandatory. Fresh graduates can apply.
● Language: B2 level proficiency in English.
● Interpersonal Skills: Customer service-oriented, active listening, and ability to
handle inquiries professionally.
Technical Skills:
● Typing speed of at least 40wpm with 90% accuracy.
● Computer literate with proficiency in Microsoft Windows and Office.
Responsibilities:
● Assist customers in placing online orders.
● Provide support through phone calls.
● Process payments securely.
● Proactively support customers and maintain brand reputation.
● Identify and escalate priority issues.
● Collaborate with the team to improve customer support.
● Maintain and improve service quality
...Job Description TYG is the recruitment partner of a leading Arizona-based firm focused on planning, landscape architecture, and design who are currently looking for a Landscape Architect to join their team! If you're passionate about creating meaningful outdoor environments...
...Job Description Job Title: General Sales Manager Location: Berman Nissan of Chicago Pay Range: $225,000-$250,000/annually Berman... ...~ Short Term & Long Term Disability, AD&D ~401K ~ Automotive Service & Sales Discounts, VPP Key Responsibilities:...
...What youll do As an MBA Brand Management Intern for our brand Schwarzkopf Professional, you will: Get hands-on experience shaping a global brand and adapting international strategies to resonate with U.S. consumers Work alongside industry experts to gain behind...
...Caregivers in Marlborough Always Best Care is now hiring for experienced Caregiver Positions in Marlborough, Hebron and Colchester, CT to provide assisted living home care services to our clients in their home . Are you a PCA or HHA Home Health Aid s Caregiver, Transportation...
...team as a Construction Foreman, where your primary responsibility will be the planning and execution of construction, erection, and demolition work on assigned projects. You will play a crucial role in coordinating activities with the project superintendent, project...