Position: Customer Success Specialist (CSS), Must be proficient in Mandarin and English Speaking , Writing and Reading skills
📍 Location: Georgetown, Penang (Onsite)
🕒 Working Hours: Monday to Sunday, 12:00 am – 11:00 am
(5 days per week, 8 working hours + 1 hour break)
💻 Job Type: Full-time (Rotational Shift)
💰 Salary: RM 3,000++ (Extra Allowances will be provided)
Overview:
The CSS is the main point of contact for customers using our client's food ordering app.
They handle customer inquiries, concerns, and provide information through inbound and
outbound phone calls.
Qualifications:
● Education: Bachelor's Degree, Diploma, or equivalent in any field.
● Work Experience: At least 6 months in customer support; call center experience
is advantageous but not mandatory. Fresh graduates can apply.
● Language: B2 level proficiency in English.
● Interpersonal Skills: Customer service-oriented, active listening, and ability to
handle inquiries professionally.
Technical Skills:
● Typing speed of at least 40wpm with 90% accuracy.
● Computer literate with proficiency in Microsoft Windows and Office.
Responsibilities:
● Assist customers in placing online orders.
● Provide support through phone calls.
● Process payments securely.
● Proactively support customers and maintain brand reputation.
● Identify and escalate priority issues.
● Collaborate with the team to improve customer support.
● Maintain and improve service quality
...been operating in the automotive business for nearly a century. The late Tom Bush Jr. first arrived in Jacksonville and opened a Volkswagen dealership in 1970. The family group has grown to offer Volkswagen, Mazda, BMW, MINI, VinFast, pre-owned vehicles and a certified...
Class A Class A Tanker Driver JobTired of being away from home for days on end?Tired of spending hours waiting at a dock?Tired of not... ...like. Create a Driver's Account.Person to Contact about this CDL Job: Mark DhorityValley Equipment Leasing, Inc Phone Number:...
...The successful candidate for this position will be a 1099 contractor with Music Ministry International and be responsible for the following: Scope of Responsibilities. Serves as the Music Director and Musician for Beale AFB Catholic Service programs. These programs...
Solutions Consultant - High Tech/MFGJob Category: Pre-Sales ConsultingLocation: US - California - Remote | US - Oregon - Remote | US - Washington - RemoteMeet Our Team:Join Pegas dynamic Solutions Consulting team, where youll play a pivotal role in driving transformative...
...will report to our Production Control Manager, but will help our Japanese Leaders and Advisors. Must be able to perform simultaneous and/... ...medical, dental, prescription, and vision coverage - Company paid short-term disability and life insurance - 401(k) with employer...