Position: Customer Success Specialist (CSS), Must be proficient in Mandarin and English Speaking , Writing and Reading skills
📍 Location: Georgetown, Penang (Onsite)
🕒 Working Hours: Monday to Sunday, 12:00 am – 11:00 am
(5 days per week, 8 working hours + 1 hour break)
💻 Job Type: Full-time (Rotational Shift)
💰 Salary: RM 3,000++ (Extra Allowances will be provided)
Overview:
The CSS is the main point of contact for customers using our client's food ordering app.
They handle customer inquiries, concerns, and provide information through inbound and
outbound phone calls.
Qualifications:
● Education: Bachelor's Degree, Diploma, or equivalent in any field.
● Work Experience: At least 6 months in customer support; call center experience
is advantageous but not mandatory. Fresh graduates can apply.
● Language: B2 level proficiency in English.
● Interpersonal Skills: Customer service-oriented, active listening, and ability to
handle inquiries professionally.
Technical Skills:
● Typing speed of at least 40wpm with 90% accuracy.
● Computer literate with proficiency in Microsoft Windows and Office.
Responsibilities:
● Assist customers in placing online orders.
● Provide support through phone calls.
● Process payments securely.
● Proactively support customers and maintain brand reputation.
● Identify and escalate priority issues.
● Collaborate with the team to improve customer support.
● Maintain and improve service quality
...ticket resolution and preventative maintenance \n Resolving maintenance issues in the area of HVAC, electrical, plumbing and appliance repair \n Preparing vacant apartments for move-in through turn-over repairs and improvements \n Preserving the beauty of the...
.... The role requires strong customer service skills and experience in the logistics industry. Candidates must have a commitment to quality and be proficient in MS Office. This is a permanent position with a focus on innovation in healthcare logistics.#J-18808-Ljbffr UPS
Detailed Responsibilities: To be available for duty, as required, on at least two days before the commencement of each term and be in Beijing 24 hours before the start of each new term.To positively support the teacher in all aspects of class work and pastoral care ...
...easy drive to Chicago and St. Louis and 1hr drive to University of Iowa in Iowa City. Daily flights to both St. Louis and Chicago and Amtrak to Chicago. ~ ONSITE DAYCARE FOR EMPLOYEES!! ~$50k commencement bonus / full benefits / malpractice insurance / $15k for...
...committed to quality gender-responsive, trauma-informed care to individuals experiencing serious... .... The Health Information Management Specialist II is cross trained on all the following... ...general office duties occurring in the medical records area. This individual must be...