Hiring Customer Success Specialists - Night shift only Job at Two95 International Inc., Remote

U3NGQmg0N0dzc1hnNWVHZDZFd2FxRzFXY2c9PQ==
  • Two95 International Inc.
  • Remote

Job Description

Position: Customer Success Specialist (CSS), Must be proficient in Mandarin and English Speaking , Writing and Reading skills

📍 Location: Georgetown, Penang (Onsite)

🕒 Working Hours: Monday to Sunday, 12:00 am – 11:00 am

(5 days per week, 8 working hours + 1 hour break)

💻 Job Type: Full-time (Rotational Shift)

💰 Salary: RM 3,000++ (Extra Allowances will be provided)

Overview:

The CSS is the main point of contact for customers using our client's food ordering app.

They handle customer inquiries, concerns, and provide information through inbound and

outbound phone calls.

Qualifications:

● Education: Bachelor's Degree, Diploma, or equivalent in any field.

● Work Experience: At least 6 months in customer support; call center experience

is advantageous but not mandatory. Fresh graduates can apply.

● Language: B2 level proficiency in English.

● Interpersonal Skills: Customer service-oriented, active listening, and ability to

handle inquiries professionally.

Technical Skills:

● Typing speed of at least 40wpm with 90% accuracy.

● Computer literate with proficiency in Microsoft Windows and Office.

Responsibilities:

● Assist customers in placing online orders.

● Provide support through phone calls.

● Process payments securely.

● Proactively support customers and maintain brand reputation.

● Identify and escalate priority issues.

● Collaborate with the team to improve customer support.

● Maintain and improve service quality

Job Tags

Remote job, Full time, Work experience placement, Shift work, Sunday,

Similar Jobs

Leidos

TEMPEST Certification Manager and Inspector Job at Leidos

 ...skilled and detail-oriented TEMPEST Certification Manager and Inspector to lead and manage all aspects of TEMPEST certification across...  ...degree in Engineering, Computer Science, or a related technical field and 8-12 years of experience. Additional experience may be considered... 

She Recruits. LLC

Psychiatrist -Inpatient Adult Job at She Recruits. LLC

 ...Job Description Position:Psychiatrist Inpatient Adult Location:Summit New Jersey Client is seeking a BE/BC Adult Psychiatrist.Thisphysicianwill partner with an experienced multidisciplinary team comprised of psychiatrists, nurses, clinicians, and counselors... 

DreamScapes Landscaping & Design, Inc.

Commercial Landscape project estimator and designer Job at DreamScapes Landscaping & Design, Inc.

 ...Job Description Job Description Job Description DreamScapes Landscaping and Design Inc. has been designing and installing the Twin Cities finest high-end landscapes for almost 30 years. Our growing Roseville/ Centerville based firm is looking for a highly motivated... 

Petro 49, Inc.

CDL Truck Driver Fuel Delivery, Ketchikan Job at Petro 49, Inc.

 ...deliveries of products to customers via fuel truck as assigned by the Terminal Manager...  ...to wear a company provided uniform. Drivers should dress for the current outdoor conditions...  ...Card, Hazmat endorsements. Must carry a Transportation Worker Identification Card and pass... 

Job Hopper

Join Our Team as a Professional Siding Installer in Youngstown - Full-Time Opportunities Available! Job at Job Hopper

Join Our Team as a Professional Siding Installer in Youngstown - Full-Time Opportunities Available!$20/hrFind this Youngstown job on Job HopperLooking for committed full-time Siding Installers in Youngstown ready to learn and grow in the installation of high-quality...