Hiring Customer Success Specialists - Night shift only Job at Two95 International Inc., Remote

U3NGQmg0N0dzc1hnNWVHZDZFd2FxRzFXY2c9PQ==
  • Two95 International Inc.
  • Remote

Job Description

Position: Customer Success Specialist (CSS), Must be proficient in Mandarin and English Speaking , Writing and Reading skills

📍 Location: Georgetown, Penang (Onsite)

🕒 Working Hours: Monday to Sunday, 12:00 am – 11:00 am

(5 days per week, 8 working hours + 1 hour break)

💻 Job Type: Full-time (Rotational Shift)

💰 Salary: RM 3,000++ (Extra Allowances will be provided)

Overview:

The CSS is the main point of contact for customers using our client's food ordering app.

They handle customer inquiries, concerns, and provide information through inbound and

outbound phone calls.

Qualifications:

● Education: Bachelor's Degree, Diploma, or equivalent in any field.

● Work Experience: At least 6 months in customer support; call center experience

is advantageous but not mandatory. Fresh graduates can apply.

● Language: B2 level proficiency in English.

● Interpersonal Skills: Customer service-oriented, active listening, and ability to

handle inquiries professionally.

Technical Skills:

● Typing speed of at least 40wpm with 90% accuracy.

● Computer literate with proficiency in Microsoft Windows and Office.

Responsibilities:

● Assist customers in placing online orders.

● Provide support through phone calls.

● Process payments securely.

● Proactively support customers and maintain brand reputation.

● Identify and escalate priority issues.

● Collaborate with the team to improve customer support.

● Maintain and improve service quality

Job Tags

Remote job, Full time, Work experience placement, Shift work, Sunday,

Similar Jobs

Banner Health

Neurology NP | Banner Health East Valley - Phoenix, AZ Job at Banner Health

Join the growing team of Advanced Practice Providers with Banner Health in the Phoenix Metro Area!Banner Health, a Top 5 Large Health System and one of the country's premier non-profit health care networks is expanding its team of Advanced Practice Providers in the greater... 

Turnblock.io

Remote Marketing Manager US (DeFi) Job at Turnblock.io

 ...Job Description Job Description Marketing Manager Blockchain Focus Our client is on cryptos cutting-edge technology, and were looking for the right Remote Marketing Manager to join them. This is a remote position for any US candidate. Our client's Blockchain... 

Centra Health, Inc

Clinical Registered Nurse II (Lynchburg General Hospital, Med Surg Units) Job at Centra Health, Inc

Join Centra Healths Nursing Team! **BONUS ELIGIBLE** Earn up to $20k for Experienced Registered Nurses and up to $10k for New Graduates...  ...resources like the Central Virginia Center for Simulation and Virtual Learningthe only center in Virginia offering a full range of... 

Remedy Intelligent Staffing

Store Manager (Honolulu) Job at Remedy Intelligent Staffing

 ...passionate about team development and business growth. Key Responsibilities Lead all aspects of store operations, including staffing, customer service, merchandising, inventory, and safety. Build and motivate a high-performing team to meet sales goals and deliver... 

Christus Health

RN, Registered Nurse - Bone and Joint Ambulatory Surgery Center Job at Christus Health

 ...Nursing, preferred Experience ~1 year of experience in the related nursing specialty preferred Licenses, Registrations, or Certifications BLS required RN License in state of employment or compact Work Schedule: Varies Work Type: Part Time...