Position: Customer Success Specialist (CSS), Must be proficient in Mandarin and English Speaking , Writing and Reading skills
📍 Location: Georgetown, Penang (Onsite)
🕒 Working Hours: Monday to Sunday, 12:00 am – 11:00 am
(5 days per week, 8 working hours + 1 hour break)
💻 Job Type: Full-time (Rotational Shift)
💰 Salary: RM 3,000++ (Extra Allowances will be provided)
Overview:
The CSS is the main point of contact for customers using our client's food ordering app.
They handle customer inquiries, concerns, and provide information through inbound and
outbound phone calls.
Qualifications:
● Education: Bachelor's Degree, Diploma, or equivalent in any field.
● Work Experience: At least 6 months in customer support; call center experience
is advantageous but not mandatory. Fresh graduates can apply.
● Language: B2 level proficiency in English.
● Interpersonal Skills: Customer service-oriented, active listening, and ability to
handle inquiries professionally.
Technical Skills:
● Typing speed of at least 40wpm with 90% accuracy.
● Computer literate with proficiency in Microsoft Windows and Office.
Responsibilities:
● Assist customers in placing online orders.
● Provide support through phone calls.
● Process payments securely.
● Proactively support customers and maintain brand reputation.
● Identify and escalate priority issues.
● Collaborate with the team to improve customer support.
● Maintain and improve service quality
...Job Description Rang Healthcare is seeking a travel Echo Technologist for a travel job in Woonsocket, Rhode Island. Job Description & Requirements ~ Specialty: Echo Technologist ~ Discipline: Allied Health Professional ~ Start Date: 01/12/2026~ Duration...
...Now Hiring: Residential Landscape Designer Texas Outdoor Oasis Texas Outdoor Oasis is a premier pool, outdoor living and landscaping company dedicated to creating beautiful, functional, and enduring outdoor spaces.We are seeking a talented Residential Landscape...
...About us: Studio G We are a locally owned and operated supplier of closet systems, mirrors, hardware, glass enclosures and railings that we fabricate and install in homes all over West Michigan.We partner with homeowners on remodel projects as well as work directly...
...Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs,...
...Communicate with all key stakeholders through multiple levels of the organization with progress updates for responsible... ... Do You Have What It Takes?~ Bachelors degree in Chemical, Food, Biological Engineering or related field ~1+ years of experience in process or...