Position: Customer Success Specialist (CSS), Must be proficient in Mandarin and English Speaking , Writing and Reading skills
📍 Location: Georgetown, Penang (Onsite)
🕒 Working Hours: Monday to Sunday, 12:00 am – 11:00 am
(5 days per week, 8 working hours + 1 hour break)
💻 Job Type: Full-time (Rotational Shift)
💰 Salary: RM 3,000++ (Extra Allowances will be provided)
Overview:
The CSS is the main point of contact for customers using our client's food ordering app.
They handle customer inquiries, concerns, and provide information through inbound and
outbound phone calls.
Qualifications:
● Education: Bachelor's Degree, Diploma, or equivalent in any field.
● Work Experience: At least 6 months in customer support; call center experience
is advantageous but not mandatory. Fresh graduates can apply.
● Language: B2 level proficiency in English.
● Interpersonal Skills: Customer service-oriented, active listening, and ability to
handle inquiries professionally.
Technical Skills:
● Typing speed of at least 40wpm with 90% accuracy.
● Computer literate with proficiency in Microsoft Windows and Office.
Responsibilities:
● Assist customers in placing online orders.
● Provide support through phone calls.
● Process payments securely.
● Proactively support customers and maintain brand reputation.
● Identify and escalate priority issues.
● Collaborate with the team to improve customer support.
● Maintain and improve service quality
...Make your mark in Underwriting AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to...
...Primary Purpose: Perform general maintenance and repair of building structures and their mechanical, electrical, and sanitary systems throughout district. Assist with maintenance of grounds. Qualifications: Education/Certification: High school...
...Contract We staff exclusively for all the HCA HealthONE facilities in the denver-metro area. We currently have orders from Aurora, Swedish, and Presbyterian St. Lukes. We also staff per diem and travel contracts: Requirements: \n- An ASN degree minimum\n- A recent...
...Job Description CT Assist is seeking a Nurse Practitioner Orthopedic Surgery for a locum tenens job in Eureka, California. Job Description & Requirements ~ Specialty: Orthopedic Surgery ~ Discipline: Nurse Practitioner ~ Start Date: 12/08/2025~ Duration...
...patients with no insurance needing skilled nursing facility placement, patients requiring... ...abuse, and mental health issues. Promotes social work and other psychosocial services to... ...license as a Licensed Clinical Social Worker (LCSW) or Licensed Clinical Social Worker...