Position: Customer Success Specialist (CSS), Must be proficient in Mandarin and English Speaking , Writing and Reading skills
📍 Location: Georgetown, Penang (Onsite)
🕒 Working Hours: Monday to Sunday, 12:00 am – 11:00 am
(5 days per week, 8 working hours + 1 hour break)
💻 Job Type: Full-time (Rotational Shift)
💰 Salary: RM 3,000++ (Extra Allowances will be provided)
Overview:
The CSS is the main point of contact for customers using our client's food ordering app.
They handle customer inquiries, concerns, and provide information through inbound and
outbound phone calls.
Qualifications:
● Education: Bachelor's Degree, Diploma, or equivalent in any field.
● Work Experience: At least 6 months in customer support; call center experience
is advantageous but not mandatory. Fresh graduates can apply.
● Language: B2 level proficiency in English.
● Interpersonal Skills: Customer service-oriented, active listening, and ability to
handle inquiries professionally.
Technical Skills:
● Typing speed of at least 40wpm with 90% accuracy.
● Computer literate with proficiency in Microsoft Windows and Office.
Responsibilities:
● Assist customers in placing online orders.
● Provide support through phone calls.
● Process payments securely.
● Proactively support customers and maintain brand reputation.
● Identify and escalate priority issues.
● Collaborate with the team to improve customer support.
● Maintain and improve service quality
...At AIG, we are reimagining the way we help customers to manage risk. Join us as an Underwriter, Environmental to play your part in that transformation. Its an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Environmental...
...Responsibilities: Culligan (Consolidated Water Group) is seeking an individual to... ...public relations for the company. Safe operation of a Company vehicle in compliance with... ...assemblies, fittings, and valves for water treatment equipment using hand or power tools. ...
...Compensations Career Advancement Opportunities Great Work Environment We seek an energetic and experienced 9th & 10th-grade Spanish teacher to join our high school team today! As a Teacher, you will lead a class of students through a successful school year,...
...may be assigned for the position. Minimum Qualifications High school diploma or equivalent required. Bilingual fluency in English and Spanish (spoken and written) Associates degree in healthcare administration or related field preferred Minimum of two...
...Job Description Job Description Overview We are seeking a dedicated Assistant General Manager to join our team at a full-service casual restaurant. The ideal candidate will assist in overseeing daily operations, ensuring excellent customer service, and maintaining...