Position: Customer Success Specialist (CSS), Must be proficient in Mandarin and English Speaking , Writing and Reading skills
📍 Location: Georgetown, Penang (Onsite)
🕒 Working Hours: Monday to Sunday, 12:00 am – 11:00 am
(5 days per week, 8 working hours + 1 hour break)
💻 Job Type: Full-time (Rotational Shift)
💰 Salary: RM 3,000++ (Extra Allowances will be provided)
Overview:
The CSS is the main point of contact for customers using our client's food ordering app.
They handle customer inquiries, concerns, and provide information through inbound and
outbound phone calls.
Qualifications:
● Education: Bachelor's Degree, Diploma, or equivalent in any field.
● Work Experience: At least 6 months in customer support; call center experience
is advantageous but not mandatory. Fresh graduates can apply.
● Language: B2 level proficiency in English.
● Interpersonal Skills: Customer service-oriented, active listening, and ability to
handle inquiries professionally.
Technical Skills:
● Typing speed of at least 40wpm with 90% accuracy.
● Computer literate with proficiency in Microsoft Windows and Office.
Responsibilities:
● Assist customers in placing online orders.
● Provide support through phone calls.
● Process payments securely.
● Proactively support customers and maintain brand reputation.
● Identify and escalate priority issues.
● Collaborate with the team to improve customer support.
● Maintain and improve service quality
...We are seeking an skilled Production Artist to support high-volume graphic production for global sports apparel. This role requires... ...Additional Details Hybrid onsite schedule (onsite MondayThursday, remote Fridays) Local candidates only relocation is not available...
Works under general direction to produce complex computer generated illustrations and artwork for technical manuals; performs a wide variety of advanced illustration functions including complex graphics, both in an electronic format and traditional board format.Produces...
...Now Hiring: Part-Time Acupuncturist and/or Chiropractor Location: Williamsport, PA Company: CarePath Injury Centers Position Type: Part-Time | Flexible Hours | Outpatient Setting About CarePath Injury Centers CarePath Injury Centers is a specialized outpatient...
G&W Electric is seeking a diligent and detail-oriented Painter I to support our manufacturing operations. As an integral member of the skilled labor team, you will play a crucial role in maintaining the aesthetic and protective quality of our electrical products. Our ideal...
...experience is needed. Participants will have the option to choose particular studies based on their ability to participate either online, in person or over the telephone. Participants are needed on a wide range of topics such as: Health Issues (Research for...