Position: Customer Success Specialist (CSS), Must be proficient in Mandarin and English Speaking , Writing and Reading skills
📍 Location: Georgetown, Penang (Onsite)
🕒 Working Hours: Monday to Sunday, 12:00 am – 11:00 am
(5 days per week, 8 working hours + 1 hour break)
💻 Job Type: Full-time (Rotational Shift)
💰 Salary: RM 3,000++ (Extra Allowances will be provided)
Overview:
The CSS is the main point of contact for customers using our client's food ordering app.
They handle customer inquiries, concerns, and provide information through inbound and
outbound phone calls.
Qualifications:
● Education: Bachelor's Degree, Diploma, or equivalent in any field.
● Work Experience: At least 6 months in customer support; call center experience
is advantageous but not mandatory. Fresh graduates can apply.
● Language: B2 level proficiency in English.
● Interpersonal Skills: Customer service-oriented, active listening, and ability to
handle inquiries professionally.
Technical Skills:
● Typing speed of at least 40wpm with 90% accuracy.
● Computer literate with proficiency in Microsoft Windows and Office.
Responsibilities:
● Assist customers in placing online orders.
● Provide support through phone calls.
● Process payments securely.
● Proactively support customers and maintain brand reputation.
● Identify and escalate priority issues.
● Collaborate with the team to improve customer support.
● Maintain and improve service quality
...potential Minimum Qualifications Excellent communication and interpersonal skills Basic computer proficiency Strong work ethic and time management abilities Must be able to pass a background check What We Offer No prior experience required...
The Federal Bureau of Prisons (BOP) is seeking dedicated and disciplined professionals to join our team as Correctional Officers. This role is pivotal in maintaining security and ensuring the humane treatment of inmates within federal correctional facilities. As a Correctional...
...Please review the JD and let me know your interest. Thanks. Please share resume on ****@*****.*** Job Title: Carrier Certification Location: Bothell, WA Job Description: Carrier certification Conduct tests to ensure device and service...
...Description Required Skills & Experience ~ Previous experience pulling cable preferred but not required ~0-2 years of experience in any... ...is currently hiring for an OSP/ISP Cable Technician for a data center client located in the Los Lunas area in New Mexico. The responsibilities...
...Job Description Job Description Piping Designer Piping/Plumbing VDC/BIM Designer Position Overview We are seeking a skilled Designer with a successful track record in either Piping or Plumbing design with BIM & VDC experience to join our team. This role involves...