Position: Customer Success Specialist (CSS), Must be proficient in Mandarin and English Speaking , Writing and Reading skills
📍 Location: Georgetown, Penang (Onsite)
🕒 Working Hours: Monday to Sunday, 12:00 am – 11:00 am
(5 days per week, 8 working hours + 1 hour break)
💻 Job Type: Full-time (Rotational Shift)
💰 Salary: RM 3,000++ (Extra Allowances will be provided)
Overview:
The CSS is the main point of contact for customers using our client's food ordering app.
They handle customer inquiries, concerns, and provide information through inbound and
outbound phone calls.
Qualifications:
● Education: Bachelor's Degree, Diploma, or equivalent in any field.
● Work Experience: At least 6 months in customer support; call center experience
is advantageous but not mandatory. Fresh graduates can apply.
● Language: B2 level proficiency in English.
● Interpersonal Skills: Customer service-oriented, active listening, and ability to
handle inquiries professionally.
Technical Skills:
● Typing speed of at least 40wpm with 90% accuracy.
● Computer literate with proficiency in Microsoft Windows and Office.
Responsibilities:
● Assist customers in placing online orders.
● Provide support through phone calls.
● Process payments securely.
● Proactively support customers and maintain brand reputation.
● Identify and escalate priority issues.
● Collaborate with the team to improve customer support.
● Maintain and improve service quality
...professionals with client opportunities within the special education, social service, behavioral health, and disability sectors. One of... ...Services umbrella (psych, social work, sociology, criminal justice, political science. * 1 year experience working with children...
...preferably in a marketing or digital agency setting Proficiency in SQL, Python, and data visualization tools such as Tableau or Power BI Strong analytical and problem-solving skills with the ability to extract insights from complex data sets Knowledge of...
...personnel and other Chadwell Supply departments as required. Serves as the primary point of contact between the Chadwell Distribution Center and Chadwell Supply branch warehouse personnel. Employee must strive to provide excellent customer satisfaction through prompt...
...Job Description American Traveler is seeking a travel nurse RN OR - Operating Room for a travel nursing job in Westwood, New Jersey... ...in the Operating Room of a hospital setting Circulate in orthopedics, spine, robotics, and general surgery cases Schedule is 5x8...
...Job Description Maintenance Mechanic Career Opportunity Acknowledged for your proficiency as a Maintenance Mechanic Are you... ...executing preventative maintenance, repairs, and tasks across hospital systems, including equipment, utilities, plumbing, electrical,...