Position: Customer Success Specialist (CSS), Must be proficient in Mandarin and English Speaking , Writing and Reading skills
📍 Location: Georgetown, Penang (Onsite)
🕒 Working Hours: Monday to Sunday, 12:00 am – 11:00 am
(5 days per week, 8 working hours + 1 hour break)
💻 Job Type: Full-time (Rotational Shift)
💰 Salary: RM 3,000++ (Extra Allowances will be provided)
Overview:
The CSS is the main point of contact for customers using our client's food ordering app.
They handle customer inquiries, concerns, and provide information through inbound and
outbound phone calls.
Qualifications:
● Education: Bachelor's Degree, Diploma, or equivalent in any field.
● Work Experience: At least 6 months in customer support; call center experience
is advantageous but not mandatory. Fresh graduates can apply.
● Language: B2 level proficiency in English.
● Interpersonal Skills: Customer service-oriented, active listening, and ability to
handle inquiries professionally.
Technical Skills:
● Typing speed of at least 40wpm with 90% accuracy.
● Computer literate with proficiency in Microsoft Windows and Office.
Responsibilities:
● Assist customers in placing online orders.
● Provide support through phone calls.
● Process payments securely.
● Proactively support customers and maintain brand reputation.
● Identify and escalate priority issues.
● Collaborate with the team to improve customer support.
● Maintain and improve service quality
...other like-minded individuals who have a strong desire to help people! Good opportunities for bonuses and career progression. USA Insulation of Minneapolis provides the only Eco-friendly, low-tox insulation product on the market to homeowners with older homes. We help...
Overview Join to apply for the Junior Software Engineer role at SAIC .Minimum Clearance Required SecretDetailsJob ID : 2511018Location : PANAMA CITY BEACH, FL, USDate Posted : 2025-10-24Category : SoftwareSubcategory : SW EngineerSchedule : Full-timeShift : Day...
...741-4111 | E: ****@*****.*** Schedule a Meeting: We have a Full-Time Dental Assistant opportunity available in Washington, DC 20006! You must temp in this office Monday-Thursday before being hired on permanently to ensure this opportunity is a...
...maintenance activities, custodial duties and minor repairs. Job Description. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES - Perform general building maintenance un Maintenance Assistant, Handyman, Maintenance, Helper, Building Maintenance, Assistant, Property Management...
...Job Description About this role: As a Facility Administrator with Fresenius Medical Care, you will manage and oversee the daily operations... ...for, and you want to be a vital part of the future of healthcare, apply today. PRINCIPAL RESPONSIBILITIES AND DUTIES...