Position: Customer Success Specialist (CSS), Must be proficient in Mandarin and English Speaking , Writing and Reading skills
📍 Location: Georgetown, Penang (Onsite)
🕒 Working Hours: Monday to Sunday, 12:00 am – 11:00 am
(5 days per week, 8 working hours + 1 hour break)
💻 Job Type: Full-time (Rotational Shift)
💰 Salary: RM 3,000++ (Extra Allowances will be provided)
Overview:
The CSS is the main point of contact for customers using our client's food ordering app.
They handle customer inquiries, concerns, and provide information through inbound and
outbound phone calls.
Qualifications:
● Education: Bachelor's Degree, Diploma, or equivalent in any field.
● Work Experience: At least 6 months in customer support; call center experience
is advantageous but not mandatory. Fresh graduates can apply.
● Language: B2 level proficiency in English.
● Interpersonal Skills: Customer service-oriented, active listening, and ability to
handle inquiries professionally.
Technical Skills:
● Typing speed of at least 40wpm with 90% accuracy.
● Computer literate with proficiency in Microsoft Windows and Office.
Responsibilities:
● Assist customers in placing online orders.
● Provide support through phone calls.
● Process payments securely.
● Proactively support customers and maintain brand reputation.
● Identify and escalate priority issues.
● Collaborate with the team to improve customer support.
● Maintain and improve service quality
Overzicht Voor onze relatie, een internationaal toonaangevende AGF-organisatie, zoeken we in Zuidoost Nederland een gedreven Salesprofessional die verantwoordelijk wordt voor de opbouw van onze activiteiten in het hogere segment van de gastronomie in Duitsland.Wat we van...
...pioneering person - directed care. Many of our skilled nursing facilities have achieved a 4 or 5-star overall rating from the Centers for Medicare & Medicaid Services. Additionally, we have been awarded as a certified Great Place to Work for three years in a row and Modern...
...these attributes, you'll not only enhance the guest experience but also embrace the thrill of working in a vibrant, lively setting! Join us! Applying for this position is a walk in the park if you feel it's a good fit for you. Best of luck - We can't wait to meet you!...
**Job Title: Structural Welder****TRAVEL Pay: up to $30/hr and $133 per diem****Position is located in Newport News, Virginia.****Job Description**We are seeking a skilled Structural Welder with over 5 years of commercial or naval experience**Responsibilities**+ Perform...
...Understanding and experience with physical product development (hardware), tooling lead times of castings, extrusions, injection, rotationally molded parts is critical to this role. ~ Excellent communications and problem-solving skills are a must ~ Proficiency in full...