Job Description

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! Responsibilities:

• Ensure all guests feel they are having an exceptional experience at the property
• Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
• Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
• Complete additional bookkeeping, administrative, and accounting procedures as requested
• Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager

Qualifications:

• Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
• Great communications. and excellent customer service skills are required
• Some college is preferred but a high school diploma or equivalent is required
• Must be computer proficient; experience with accounting or reservation software is a bonus
• Requires a flexible schedule that allows for overnight shift hours

About Company: Located on the Southwest Freeway, between downtown and The Galleria, Crowne Plaza® Houston Med Ctr-Galleria Area is a contemporary-styled hotel with innovative spaces and rooms for work-life balance. Placed in trendy Uptown, we are minutes from The Galleria, Texas Medical Center, and the city’s incredible shopping, dining, sports, and entertainment. We’re just ten minutes from downtown Houston, the Museum District, Rice University, and Minute Made Park. Host events, meetings, and weddings in 12,000 sq. ft. of space, including a modern ballroom. Enjoy Texas fare and cocktails at 2712 Bistro and Bar. Swim in our outdoor pool and get energized in our Fitness Center. Experience the heart of Houston with comfort and sophistication.

Job Tags

Outdoor, Flexible hours,

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