Hotel Security Guard Job at Margaritaville Resort Cape Cod, Hyannis, MA

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  • Margaritaville Resort Cape Cod
  • Hyannis, MA

Job Description

Margaritaville Resort Cape Cod is seeking a Security Guard to join our team. The Guard is responsible for protecting the assigned property from criminal activity and trespassing.  

Provide safe entry and stay for guests. Carry out regular patrols of the hotel and surroundings. Maintain the hotel's image and reputation by maintaining law and order. Provide a strict security setup and environment for employees, assets, and guests. The following duties and responsibilities are not exclusive or all-inclusive. Other duties may be required and assigned.

  • Provide a welcoming environment for guests.
  • Investigate incidents and create reports by recording observations, occurrences, and surveillance activities.
  • Maintain a professional appearance and demeanor.
  • Perform various security checks and follow post orders as the hotel management directs.
  • Communicate effectively with guests while maintaining excellent hospitality and interpersonal skills.
  • Patrol all grounds indoors and outdoors, looking out for suspicious activities.
  • Patrol guest areas for suspicious activities and unauthorized people.
  • Watch for unusual, illegal, or dangerous activities on the premises.
  • Patrol hallways, parking lots, stairwells, lobbies, bars, and restaurants, including video surveillance.
  • From time to time, they may have to escort trespassers, evict a guest, or other loiterers.
  • Respond and assist other employees when dealing with belligerent guests.
  • Follow-up on reports of disturbances in rooms or suspicious characters.
  • It could be dispatched via radio or telephone.
  • Responsible for enforcing the property rules.
  • Inform guests of parking requirements when necessary.
  • During emergencies, direct evacuations and alarms may keep guests calm.
  • Education, Experience, and Other Qualifications
  • Minimum Requirements: Must possess a high school diploma, GED, or equivalent. Must have certification and/or license as a security guard to watch, guard, or patrol and 3 years of security guard experience or equivalent education and experience.
  • Knowledge Skills and Abilities:
  • To provide job performance excellence, an individual must be able to perform each essential duty, task, and responsibility to meet established standards of excellence set by the General Manager of Operations. The requirements below represent the expectations, knowledge, skill, and ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • Language Ability:
  • Must speak English. Must have the ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.

About Margaritaville Resort Cape Cod:

Boost your career here at the new  Margaritaville Resort of Cape Cod . Join our team for a journey filled with island fun, growth, and the spirit of optimal hospitality in an atmosphere of fun, sun, and good vibes. Our management specialists are responsive to the wishes and desires of our guests. They rely upon a strong professional hospitality foundation for building relationships that cultivate the Margaritaville Resort lifestyle for our guests for life. The Margaritaville Resort Cape Cod selects only the most passionate and skilled hospitality professionals. We choose only the most passionate and skilled hospitality professionals, making us the Resort brand of the finest choice. Here, our team members are from diverse backgrounds, and we take great pride in aspiring toward career aspirations. Work-life balance and family balance are enhanced while we are inspired to bring special moments to our guests and each other.

Benefits

  • Medical, Vision, & Dental Insurance
  • Referral Bonus Eligible
  • Paid Time Off
  • Hotel and other discounts
  • 401K Retirement
  • Pet Insurance
  • Free Meals on Shift
  • Holiday Pay

Job Tags

Holiday work, Outdoor, Shift work,

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