Hotline Representative (Night Shift, $20/hour) Job at Professional Staffing Group, Framingham, MA

UWNCTWpZbk50Y0xsNXVTWDZrMGNwbWxmY3c9PQ==
  • Professional Staffing Group
  • Framingham, MA

Job Description

Hotline Representative (Night Shift, $20/hour)

About the opening:
  • Overnight shifts
  • Pay: $20/hr
  • Part Time shifts
  • Training in Framingham office, then hybrid work arrangement after

Responsibilities:
  • Answer calls from individuals facing mental health issues, crises, suicidal thoughts, and other stressful situations
  • Show extreme empathy and remain non-judgmental to assist callers effectively
  • De-escalate situations with the support of the call site supervisor
  • Be prepared to call 911 on behalf of the caller in emergencies

Requirements:
  • High school degree
  • Experience with data gathering techniques
  • Proficient with Microsoft Office, Word, Excel, databases, and other software systems
  • Ability to deescalate crisis situations while maintaining composure
  • Must attend training in Framingham, MA
  • Mac (Google Chrome access) or PC, strong Wi-Fi, headphones with microphone compatible with computer
  • Quiet workspace for working from home for remote shifts
Preferred Requirements:
  • Prior telephone/call-center experience focused on emotional support
There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.

ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor. Professional Staffing Group

Job Tags

Part time, Second job, Remote job, Shift work,

Similar Jobs

INTECON

Event Specialist Job at INTECON

 ...Salary Range : $35 to $55 per hour Job Posting Estimated Close Date : 3/30/2025 Security Clearance : Must have an active DoD Secret clearance. INTECON, LLC is seeking an Event Specialist to support AFWERX's Strategic Communications and Events Team. This role... 

Synechron

PySpark Developer Job at Synechron

 ...services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last... 

Nidec Corporation

Junior Electrical Engineer-2 Job at Nidec Corporation

 ...Making plans using detailed drawings Preparing estimates and budgets Creating accurate project specifications Designing engineering experiments Creating technical reports for customers Completing regulatory documents concerning safety issues Finishing... 

Beijing Royal School

ESL Teacher (Base Dalian) Job at Beijing Royal School

Teachers Responsibilities: Be responsible to the subject department for implementing the curricula, assessment and reportingBe expected to work with the subject department as well as with his/her Grade Level TeamFacilitate individualized learning experienceAssign...

Nationwide Arena Management

Part-Time Back of House Security Guard Job at Nationwide Arena Management

Part-Time Back of House Security Guard Location Columbus, OH : Nationwide Arena, home to the NHL Columbus Blue Jackets, is a 20,000+ seat...  ..., Ohio. Welcoming over one million Guests through over 100 events annually, Nationwide Arena has hosted a variety of events including...