Hotline Representative (Night Shift, $20/hour) Job at Professional Staffing Group, Framingham, MA

UWNCTWpZbk50Y0xsNXVTWDZrMGNwbWxmY3c9PQ==
  • Professional Staffing Group
  • Framingham, MA

Job Description

Hotline Representative (Night Shift, $20/hour)

About the opening:
  • Overnight shifts
  • Pay: $20/hr
  • Part Time shifts
  • Training in Framingham office, then hybrid work arrangement after

Responsibilities:
  • Answer calls from individuals facing mental health issues, crises, suicidal thoughts, and other stressful situations
  • Show extreme empathy and remain non-judgmental to assist callers effectively
  • De-escalate situations with the support of the call site supervisor
  • Be prepared to call 911 on behalf of the caller in emergencies

Requirements:
  • High school degree
  • Experience with data gathering techniques
  • Proficient with Microsoft Office, Word, Excel, databases, and other software systems
  • Ability to deescalate crisis situations while maintaining composure
  • Must attend training in Framingham, MA
  • Mac (Google Chrome access) or PC, strong Wi-Fi, headphones with microphone compatible with computer
  • Quiet workspace for working from home for remote shifts
Preferred Requirements:
  • Prior telephone/call-center experience focused on emotional support
There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.

ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor. Professional Staffing Group

Job Tags

Part time, Second job, Remote job, Shift work,

Similar Jobs

NDCP

Selector Job at NDCP

 ...seeking passionate individuals to join our dynamic team as Selector We are a $3 billion global supply chain management company serving Dunkin franchisees. We support over 10,000 quick service restaurants in the U.S. and distribute products to more than 40 countries.... 

DreamScapes Landscaping & Design, Inc.

Commercial Landscape project estimator and designer Job at DreamScapes Landscaping & Design, Inc.

 ...Job Description Job Description Job Description DreamScapes Landscaping and Design Inc. has been designing and installing the Twin Cities finest high-end landscapes for almost 30 years. Our growing Roseville/ Centerville based firm is looking for a highly motivated... 

Adecco

Now Hiring: Entry-Level Production Associates - Weekly Pay! Job at Adecco

 ...immediate openings for Entry-Level Production Associates. Perfect for anyone wanting short-term work , steady hours , and no experience required . Pay & Schedule $17.50/hr OT available Weekly pay Full-time hours; short-term and long-term options What Youll Do Assemble,... 

Pizza Hut - Flynn Group

Assistant Manager Job at Pizza Hut - Flynn Group

 ...Pizza Hut Assistant Manager Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and... 

Brainfuse

Online K-8 Math & ELA Tutor (Remote, Fixed 4-Hour Schedule) Job at Brainfuse

 ...Brainfuse is a leading provider of online tutoring and educational support, partnering with schools and districts nationwide to help K12 students...  ...: We're seeking experienced online educators to teach Math and ELA to K8 students in a structured, semester-long...