Hotline Representative (Night Shift, $20/hour) Job at Professional Staffing Group, Framingham, MA

UWNCTWpZbk50Y0xsNXVTWDZrMGNwbWxmY3c9PQ==
  • Professional Staffing Group
  • Framingham, MA

Job Description

Hotline Representative (Night Shift, $20/hour)

About the opening:
  • Overnight shifts
  • Pay: $20/hr
  • Part Time shifts
  • Training in Framingham office, then hybrid work arrangement after

Responsibilities:
  • Answer calls from individuals facing mental health issues, crises, suicidal thoughts, and other stressful situations
  • Show extreme empathy and remain non-judgmental to assist callers effectively
  • De-escalate situations with the support of the call site supervisor
  • Be prepared to call 911 on behalf of the caller in emergencies

Requirements:
  • High school degree
  • Experience with data gathering techniques
  • Proficient with Microsoft Office, Word, Excel, databases, and other software systems
  • Ability to deescalate crisis situations while maintaining composure
  • Must attend training in Framingham, MA
  • Mac (Google Chrome access) or PC, strong Wi-Fi, headphones with microphone compatible with computer
  • Quiet workspace for working from home for remote shifts
Preferred Requirements:
  • Prior telephone/call-center experience focused on emotional support
There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.

ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor. Professional Staffing Group

Job Tags

Part time, Second job, Remote job, Shift work,

Similar Jobs

21st Century Personnel

Truck Driver Recent CDL Job at 21st Century Personnel

 ...openings industry wide. You have your Class A CDL license but no experience yet. Most carriers wont give you a chance without experience,...  ...for OTR training for just 2 weeks of paid training. Training pay is $350 for the first 2 weeks only. After trainingthen you... 

PwC

Value Added Tax (VAT) Senior Associate Job at PwC

 ...Specialty/Competency: State & Local Tax (SALT) Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 20% At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy... 

CoachUSA

Mechanic Job at CoachUSA

 ...Bus Mechanic Full-time Location: Janesville, WI 4 day work week! Compensation: $26.00 - $32.00 per hour Coach USA has new...  ...protected class. "lube", "mechanically inclined", "mechanic", "Mechanic apprentice", "auto mechanic", technical", "entry level mechanic"

Promoveo Health

Dental Sales Representative -Flex Time Job at Promoveo Health

 ...Job Description Job Description Flex Time Dental Sales - Pharmaceutical Sales We are currently recruiting an experienced Dental...  ...Paid Iphone and iPad Job Type: Part-time Seniority Level Entry level Industry Pharmaceuticals Employment Type... 

FORCE PRESSURE CONTROL LLC

Service Operator | Frac Stack, Greasing, and Surface Pressure Control Job at FORCE PRESSURE CONTROL LLC

 ...Pressure Control is seeking professional, safety-oriented field personnel who have experience operating the following equipment classes: frac valves, accumulators, greasing systems, torque units. Additional experience operating pressure control manifolds and monitoring...