Hotline Representative (Night Shift, $20/hour) Job at Professional Staffing Group, Framingham, MA

UWNCTWpZbk50Y0xsNXVTWDZrMGNwbWxmY3c9PQ==
  • Professional Staffing Group
  • Framingham, MA

Job Description

Hotline Representative (Night Shift, $20/hour)

About the opening:
  • Overnight shifts
  • Pay: $20/hr
  • Part Time shifts
  • Training in Framingham office, then hybrid work arrangement after

Responsibilities:
  • Answer calls from individuals facing mental health issues, crises, suicidal thoughts, and other stressful situations
  • Show extreme empathy and remain non-judgmental to assist callers effectively
  • De-escalate situations with the support of the call site supervisor
  • Be prepared to call 911 on behalf of the caller in emergencies

Requirements:
  • High school degree
  • Experience with data gathering techniques
  • Proficient with Microsoft Office, Word, Excel, databases, and other software systems
  • Ability to deescalate crisis situations while maintaining composure
  • Must attend training in Framingham, MA
  • Mac (Google Chrome access) or PC, strong Wi-Fi, headphones with microphone compatible with computer
  • Quiet workspace for working from home for remote shifts
Preferred Requirements:
  • Prior telephone/call-center experience focused on emotional support
There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.

ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor. Professional Staffing Group

Job Tags

Part time, Second job, Remote job, Shift work,

Similar Jobs

Amazon Delivery Service Partner

Rhyno Logistics/Amazon DSP - Amazon Delivery DRIVER | $23/Hr + Bonuses (Potential $30/hr) Job at Amazon Delivery Service Partner

 ...Day-to-Day Responsibilities Delivery of Amazon packages to residential and businesses Able to lift packages (up to 50 lbs...  ...20730 Prairie St, Chatsworth Company Description Rhyno Logistics , Inc., an Amazon Delivery Service Partner (DSP). EARNING... 

DBOX

Graphic Designer Job at DBOX

 ...Awards), The Art Directors Club, multiple World Luxury Awards, American Design Awards, Communication Arts, Golden Awards of Montreux and The International Property Awards, and our work has been exhibited at some of the worlds most respected art institutions, including The... 

Capital One

Senior Machine Learning Engineer Job at Capital One

Senior Machine Learning Engineer As a Capital One Machine Learning Engineer (MLE), you'll be part of an Agile team dedicated to productionizing...  ...-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a... 

Towne Park

Valet Lot Attendant - St Regis Bal Harbour Job at Towne Park

 ...At Towne Park, its more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a...  ...not eligible for benefits outlined above. SUMMARY The Lot Attendant is responsible for accurately collecting and reconciling... 

SFM Companies (SFM Mutual Insurance)

Marketing Underwriter Work Comp Insurance Job at SFM Companies (SFM Mutual Insurance)

 ...As a Marketing Underwriter, you will support SFMs mission to grow their book of business in the state of KS. You will be part of a multi...  ...focusing on workers' compensation policies at the mid-market business level. Your goal will be to showcase SFM as an insurer of choice and...