Hotline Representative (Night Shift, $20/hour) Job at Professional Staffing Group, Framingham, MA

UWNCTWpZbk50Y0xsNXVTWDZrMGNwbWxmY3c9PQ==
  • Professional Staffing Group
  • Framingham, MA

Job Description

Hotline Representative (Night Shift, $20/hour)

About the opening:
  • Overnight shifts
  • Pay: $20/hr
  • Part Time shifts
  • Training in Framingham office, then hybrid work arrangement after

Responsibilities:
  • Answer calls from individuals facing mental health issues, crises, suicidal thoughts, and other stressful situations
  • Show extreme empathy and remain non-judgmental to assist callers effectively
  • De-escalate situations with the support of the call site supervisor
  • Be prepared to call 911 on behalf of the caller in emergencies

Requirements:
  • High school degree
  • Experience with data gathering techniques
  • Proficient with Microsoft Office, Word, Excel, databases, and other software systems
  • Ability to deescalate crisis situations while maintaining composure
  • Must attend training in Framingham, MA
  • Mac (Google Chrome access) or PC, strong Wi-Fi, headphones with microphone compatible with computer
  • Quiet workspace for working from home for remote shifts
Preferred Requirements:
  • Prior telephone/call-center experience focused on emotional support
There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.

ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor. Professional Staffing Group

Job Tags

Part time, Second job, Remote job, Shift work,

Similar Jobs

Lyle Health - Healthcare Recruitment Experts

Physician Assistant - Vascular and Interventional Radiology Job at Lyle Health - Healthcare Recruitment Experts

 ...Job Description Rapidly growing vascular and interventional radiology practice in South Florida is adding a physician assistant or nurse practitioner to their team! Candidates with experience performing procedures and working in a surgical setting will be given... 

Interop Labs

Senior Desktop Software Engineer, Machine Learning (Mac) Job at Interop Labs

We are looking for a Senior Desktop Software Engineer, Machine Learning to work on an innovative project that redefines software. In this role, you will develop and ship Mac-based desktop software with a strong focus on performance and reliability. Expertise in virtual... 

ITAC

Manager, Electrical I&C Engineering Job at ITAC

 ...Description ITAC serves Process & Industrial clients with integrated engineering and construction services for complex capital projects. We...  ...execution plan. Requirements Bachelor's degree in Electrical or Controls Engineering. Applicant must be a Licensed... 

Deja Blue

Waiter- Waitress Job at Deja Blue

 ...WAITER - WAITRESS OUR COMMITMENT TO SERVICE: DJ BLUE is actively seeking exceptional & highly qualified staff. We strongly believe that in order to create a successful hospitality team, we need individuals who share our Passion, Integrity, Enthusiasm... 

Guardian Tax

Inside Sales Representative Job at Guardian Tax

 ...This Is the Floor for You Welcome to Guardian Tax , where top sales talent turns into top earners. Step into a high-energy,...  ...Call centers Car sales Telemarketing Collections Medical sales Mortgage Real estate Student loans Debt settlement...