Hotline Representative (Night Shift, $20/hour) Job at Professional Staffing Group, Framingham, MA

UWNCTWpZbk50Y0xsNXVTWDZrMGNwbWxmY3c9PQ==
  • Professional Staffing Group
  • Framingham, MA

Job Description

Hotline Representative (Night Shift, $20/hour)

About the opening:
  • Overnight shifts
  • Pay: $20/hr
  • Part Time shifts
  • Training in Framingham office, then hybrid work arrangement after

Responsibilities:
  • Answer calls from individuals facing mental health issues, crises, suicidal thoughts, and other stressful situations
  • Show extreme empathy and remain non-judgmental to assist callers effectively
  • De-escalate situations with the support of the call site supervisor
  • Be prepared to call 911 on behalf of the caller in emergencies

Requirements:
  • High school degree
  • Experience with data gathering techniques
  • Proficient with Microsoft Office, Word, Excel, databases, and other software systems
  • Ability to deescalate crisis situations while maintaining composure
  • Must attend training in Framingham, MA
  • Mac (Google Chrome access) or PC, strong Wi-Fi, headphones with microphone compatible with computer
  • Quiet workspace for working from home for remote shifts
Preferred Requirements:
  • Prior telephone/call-center experience focused on emotional support
There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.

ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor. Professional Staffing Group

Job Tags

Part time, Second job, Remote job, Shift work,

Similar Jobs

SGS Consulting

Cemetery Services Specialist Job at SGS Consulting

Job Responsibilities: Carry out openings and closings for burials, entombments, inurnments, and disinterments Install and assemble foundations, memorials, markers, and outer burial containers Respond to and fulfill work orders from client families, including grave...

Delavan Holdings

Automotive General Sales Manager - $200K+ Potential Job at Delavan Holdings

 ...Full-time Description Are you an experienced automotive sales leader ready to guide a top-performing team?...  ...recently acquired Valley GMC/Buick and we're looking for a General Sales Manager to lead our dealership's new and used car operations, inspire... 

Capital One

Senior Manager, Technical Program Manager- Capital One Software (Remote) Job at Capital One

Senior Manager, Technical Program Manager- Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large... 

Archway Dental Partners

Treatment Coordinator / Dental Receptionist Job at Archway Dental Partners

 ...time Description At Oscar Gonzalez, DDS an office within Dental Associates of Connecticut, our mission is to provide quality...  ...in search of a highly motivated Treatment Coordinator / Dental Receptionist to join our team in our Oscar Gonzalez, DDS location. Candidate... 

Domino's Franchise

Assistant Manager - City Center, Eagle Mountain Job at Domino's Franchise

 ...Job Description Title Assistant Manager Job Description ABOUT THE JOB JOB REQUIREMENTS AND DUTIES You must be 18 years of age and have a valid driver's license with a safe driving record meeting company standards as well as access to an insured vehicle...