Hotline Representative (Night Shift, $20/hour) Job at Professional Staffing Group, Framingham, MA

UWNCTWpZbk50Y0xsNXVTWDZrMGNwbWxmY3c9PQ==
  • Professional Staffing Group
  • Framingham, MA

Job Description

Hotline Representative (Night Shift, $20/hour)

About the opening:
  • Overnight shifts
  • Pay: $20/hr
  • Part Time shifts
  • Training in Framingham office, then hybrid work arrangement after

Responsibilities:
  • Answer calls from individuals facing mental health issues, crises, suicidal thoughts, and other stressful situations
  • Show extreme empathy and remain non-judgmental to assist callers effectively
  • De-escalate situations with the support of the call site supervisor
  • Be prepared to call 911 on behalf of the caller in emergencies

Requirements:
  • High school degree
  • Experience with data gathering techniques
  • Proficient with Microsoft Office, Word, Excel, databases, and other software systems
  • Ability to deescalate crisis situations while maintaining composure
  • Must attend training in Framingham, MA
  • Mac (Google Chrome access) or PC, strong Wi-Fi, headphones with microphone compatible with computer
  • Quiet workspace for working from home for remote shifts
Preferred Requirements:
  • Prior telephone/call-center experience focused on emotional support
There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.

ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor. Professional Staffing Group

Job Tags

Part time, Second job, Remote job, Shift work,

Similar Jobs

Toyota of Redlands

Toyota Certified Automotive Technicians Job at Toyota of Redlands

 ...got the drive to join a fast paced working environment and hit our high standards Apply today!! We are one of the fastest growing Toyota Dealerships in all of Southern California and has been a Presidents Award Winning Toyota Dealer 16 out of the last 17 years. We... 

Marriott Construction

Human Resources Manager Job at Marriott Construction

 ...We are looking for a strong Human Resources Manager who will manage and execute the day-to-day HR functions within the Marriott portfolio of businesses (Marriott Construction, Stonecast Products, DiTEC Marine Products, Toy Box Boat & RV Storage). This is a hands-on role... 

IQVIA

Entry Level Sales Representative - Chicago S Job at IQVIA

 ...significant part of our business is acting as the biopharma's sales force to physicians or providing nurses to educate patients or...  ...regions making over 20 million product details annually for our pharmaceutical and biotech clients. Sales Representative The Sales... 

National Birmingham

Valet Attendant Job at National Birmingham

 ...available starting with daily tips!We are seeking to add enthusiastic Valet Attendants to our team. All applicants must be willing to work a...  ...: parknps.com and click "Join Our Team".Job Expectations:* Park and retrieve customer and client cars. Valets must be able to... 

AHMC Healthcare

Director, Acute Rehab FT Days Job at AHMC Healthcare

 ...Overview JOB SUMMARY: Nurse Director ensures the delivery of safe, high-quality patient care for the Medical/Surgical unit. The Director is responsible 24 hours a day, with full accountability for the staffing and management of patient care, for providing professional...