Hotline Representative (Night Shift, $20/hour) Job at Professional Staffing Group, Framingham, MA

UWNCTWpZbk50Y0xsNXVTWDZrMGNwbWxmY3c9PQ==
  • Professional Staffing Group
  • Framingham, MA

Job Description

Hotline Representative (Night Shift, $20/hour)

About the opening:
  • Overnight shifts
  • Pay: $20/hr
  • Part Time shifts
  • Training in Framingham office, then hybrid work arrangement after

Responsibilities:
  • Answer calls from individuals facing mental health issues, crises, suicidal thoughts, and other stressful situations
  • Show extreme empathy and remain non-judgmental to assist callers effectively
  • De-escalate situations with the support of the call site supervisor
  • Be prepared to call 911 on behalf of the caller in emergencies

Requirements:
  • High school degree
  • Experience with data gathering techniques
  • Proficient with Microsoft Office, Word, Excel, databases, and other software systems
  • Ability to deescalate crisis situations while maintaining composure
  • Must attend training in Framingham, MA
  • Mac (Google Chrome access) or PC, strong Wi-Fi, headphones with microphone compatible with computer
  • Quiet workspace for working from home for remote shifts
Preferred Requirements:
  • Prior telephone/call-center experience focused on emotional support
There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.

ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor. Professional Staffing Group

Job Tags

Part time, Second job, Remote job, Shift work,

Similar Jobs

City Thrift Jacksonville,FL #105 - Jacksonville

Driver Helper Job at City Thrift Jacksonville,FL #105 - Jacksonville

 ...Manager Job overview: Looking for motivated, results-oriented driver helper that maintain a passion for excellence, strong work ethic and...  ...on two-man residential special routes, garage sales pick-ups, estates sale pick-ups, and fundraiser drive pick-ups. Assist... 

Cavco Industries

Home Sales Consultant — High-Earning Commission Job at Cavco Industries

 ...company in Bryan, TX is seeking a Retail Sales Representative. In this role, you will maintain...  ...in sales or business experience, and a high school diploma (Bachelor's preferred)....  ...offers a competitive salary with a commission package and various benefits.#J-18808-Ljbffr... 

Best Buy

Geek Squad Advanced Repair Technician Job at Best Buy

 ...Job Description As a Geek Squad Advanced Repair Technician (Agent), youll work at our local Best Buy store to provide technology support...  ...repair devices and help customers both in-person and over the phone Establish and maintain consistent rhythms for timely... 

Marco's Pizza - 2284 John Rolfe Pkwy

Pizza Delivery Driver Job at Marco's Pizza - 2284 John Rolfe Pkwy

 ...Does your job Deliver? We do! Marco's Pizza is hiring qualified Delivery Drivers, now! Make money, have fun! 100% Employee Satisfaction: Marco's Pizza is a friendly, inclusive work place, promoting strong culture, open communication, feedback and 100% team member satisfaction... 

Midtown Capital Partners

Lead Engineer Commercial Office Building Job at Midtown Capital Partners

 ...maintenance of the buildings mechanical, electrical, and plumbing (MEP) systems, as well as general facility maintenance. Develop, implement, and maintain a comprehensive preventive and predictive maintenance program, including task scheduling, routines, and...