Job Description

A High Net Worth Founder/Principal has an immediate need for a highly experienced House Manager in their Greenwich, CT home, to provide seamless support in all home operational affairs. In this incredibly dynamic role, you will act as a right-hand person to the Principal and his wife. We are looking for a professional who is resourceful, organized, flexible, and quick on their feet.

Experience managing a team and hiring staff is preferred as this role will be responsible for building and managing a team within the home. If you are looking to make an incredible impact by improving home operations and processes, overseeing staff, and taking charge of a wide range of special projects from start to finish this role is for you!

***This role is 5 days / week on site in the home 7am-5:00pm

Responsibilities will include, but are not limited to:

• Essential weekly errand includes family meal services - menu planning and execution of meals.
• Responsible for sourcing, training, managing and ongoing assessment of household staff and vendors.
• Maintain daily schedules for household staff, ensuring proper coverage, and reassess staffing needs throughout the week (overseeing tardiness and/or absences)
• Oversee meticulous daily cleaning of interiors including all aspects of general housekeeping, deep cleaning, and upkeep of the residence.
• Demonstrate a thorough knowledge of household cleaning tools and techniques
• Act as a point of contact and manage all external vendors to consistently deliver the highest standard of service and output.
• Be fully responsible for all aspects of property management (overseeing all property maintenance work – landscaping, house cleaners, domestic workers, property season treatments, etc.)
• Take the lead on coordination and planning for events and guest visits.
• Perform frequent, daily walkthroughs and inspections using household checklists to proactively identify and resolve issues. Offer real-time feedback and priorities to the team.
• Assist with overseeing vehicle management/maintenance, administrative work, calendar management, travel, shopping, errands, event planning, formal service, pet care, etc.
• Oversee care of family pet (grooming/vet/walks, etc.)
• Create and maintain household manuals, home operations manuals, and shopping/inventory lists. Maintain, order, and organize all household supplies.
• Manage and track household budgets and expenses (i.e. review of vendor invoices for accuracy, submit and track medical claims)

What you’ll bring to the table:

• High degree of domestic service mentality with “roll-up-your-sleeves” and “all-hands-on-deck” ethos. No task is too small or too big mentality.

• Display a service-oriented mindset at all times, putting the priorities and experiences of the principal family first, keeping protection top of mind at all times.

· Previous personal/household management experience

• Flexibility to work overtime, overnight and/or minimal travel with family, as requested.

· Demonstrated background in successful managing operations and efficiencies, staff management, and project management

· Incredible time management skills and ability to follow through with all tasks in a timely manner

· Ability to work both independently and as part of a team

· Exceptional communication skills and solid independent judgment

· Impeccable attention to detail and organization

· Capability to multitask and manage several competing priorities

· Positive, professional, and “will do” attitude with a high standard of work

· 24/7 mentality

You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

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