Job Description

Schedule/Pay/Location:

• On-site at our Fargo, ND office
• Salary range - $85,000 - $95,000
• Monday-Friday core business hours

Nexus' Comprehensive Benefits Include:

• 4 weeks of PTO
• Paid Holidays
• Multiple options for health insurance coverage
• No-cost life insurance
• Short/long-term disability insurance
• 401k match
• NEW - Talkspace Therapy Benefit for the whole family
• NEW - Hinge Health Benefit for the whole family
• NEW - Carrot Fertility Benefit
• Tuition assistance and training opportunities
• Advancement pathways and internal promotion
• And much more!

Position Summary

The agency Human Resources (HR) Manager is responsible for overseeing all agency HR functions and operations in conjunction with Nexus home office policy, federal and state laws, and generally accepted principles and practices.

Primary Responsibilities

• Aligns day to day HR initiatives and activities with the broader strategic Human Resources goals, objectives and priorities of Nexus HR home office while taking strategic direction from the Executive Director.
• Collaboratively works with agency operations leadership including other HR leaders, Finance and Accounting, Information Technology (IT).
• Coaches agency leaders in areas of employee feedback and development; ensures agency leaders are equipped with tools and resources to support the agency in attracting, engaging, developing, and retaining talent.
• Encourages employee engagement, commitment, and contribution; sets clearly defined performance expectations with agency HR employees and provides employees with constructive and positive coaching feedback.
• Collaborates with the Executive Director and HR Directors to implement HR best practices that foster synergy, standardization, and continuity; works to reduce redundancies and increase productivity and efficiency.
• Understands agency HR reporting metrics and data; analyzes and interpolates data and determines areas of opportunity/improvement while working action-oriented plans for improved HR operational success.
• Maintains working knowledge of employment law practices and principles relating to EEO, FLSA, COBRA, FMLA, ADA, HIPAA Privacy, OSHA, diversity, and sexual harassment.
• Aligns agency HR work and practices to proper legal and regulatory standards including employee personnel records, employee trainings, employment posters, interviewing and onboarding.
• Supports and advises agency leaders in areas of employee performance, performance improvement, policy violation, corrective action, attendance, compensation, and other personnel related opportunities.
• Mitigates agency risk and exposure by proactively working with Regional HR Director, to communicate and resolve employee relations issues including employee investigations, escalations, and employee misconduct.
• Maintains an open-door policy with employees; responds to employee inquiries, concerns and complaints and connects with respective agency leader as needed while consulting with Home Office HR leaders as needed.
• Supports agency leaders in determining employee performance ratings; works to facilitate the employee 90 day and annual performance evaluation process ensuring performance ratings are fair and equitable.
• Understands, follows, and adheres to all Nexus home office and agency specific policies; leads by example and by evaluating situations and making decisions by referencing Nexus policy and procedure.
• Collaborates with Home Office HR Directors and Sr. Compensation Manager to ensure Nexus' compensation program is applied across the agency and is in compliance with Home Office policy and agency budget.
• Communicates and directs employee pay adjustments to Nexus home office HR leaders and Sr. Compensation Manager; collaborates with home office HR leaders to determine appropriate pay for transfers and promotions.
• Oversees the consistent and compliant administration of employee benefits in collaboration with Home Office HR team direction; prepares for and supports the open enrollment process while answering employee questions.
• Remains apprised of Nexus benefit offerings including medical, dental, education and other benefit offerings; responds to employee benefit questions and directs detailed questions to benefit provider.
• Works as a trusted partner with agency leaders to remain current and apprise of agency talent strengths and gaps.
• Collaborates with agency leaders to grow, develop, and promote high performing employees.
• Partners with Agency and Nexus Home Office Talent Acquisition teams to post and backfill vacant positions; follows and maintains compliant interviewing and recruiting processes consistent with EEO guidelines.
• Recognize and value cultural differences in all aspects of work and service delivery

Required Education and Licensure

• Bachelor's Degree in Business, Human Resources or a related field.
• 5+ years of Human Resources experience
• Valid Driver's license required; must meet state regulating agency and Home Office driving requirements.
• Must have the ability to build strong relationships with diverse individuals or communities and understand their unique needs and challenges.
• Must be open to meeting the cultural needs of individuals or communities, considering factors such as language, traditions, and values.

Preferred Education and Experience

• 2+ years' experience leading and developing HR employees
• 2+ years' experience with labor relations
• Experience supporting employees and leaders in a non-profit environment

ICARE Values & Behavioral Competencies

• Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches.
• Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern.
• Agility: Exhibiting flexibility and adapting quickly.
• Responsiveness: Being quick, positive, and accurate.
• Excellence: Demonstrating quality results that surpass ordinary standards.

Commitment to Diversity, Equity, & Inclusion

At Nexus Family Healing, our voices and actions will be focused on recognizing, affirming and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression and faith.

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