Job Description

Job Description

Job Description

Hybrid Auto Insurance Claims Adjuster (Office/Remote), Spanish Speaking a Plus

Are you passionate about problem-solving and customer service? Do you thrive in a fast-paced environment and want to grow with a company that values your skills? Join American Freedom Insurance Company (AFIC), a leading force in nonstandard auto insurance, as we expand in Illinois, Indiana, Pennsylvania, Tennessee, and soon Texas. Rated "A+" Superior by A.M. Best, we're looking for a dedicated Claims Adjuster who’s ready to make an impact!

This position is located in Mount Prospect, IL.

Why Join Us?

At AFIC, you'll find a supportive, dynamic workplace where we encourage both professional and personal growth. Our team-oriented, casual work environment and competitive benefits make AFIC a place where your contributions truly matter.

Key Responsibilities

As a Claims Adjuster, you’ll be at the forefront of our customer interactions, helping our policyholders navigate the claims process smoothly:

• Investigate & Resolve Claims: Work with moderate supervision to assess and resolve auto claims, focusing on coverage, liability, and damages.
• Judgment & Decision-Making: Use sound judgment to analyze exposure and determine the best course of action.
• Cost Control: Minimize claims costs and expenses while ensuring a positive outcome.
• Extensive Interactions: Collaborate with all parties involved in the claims process.
• Process Improvement: Identify ways to boost efficiency and effectiveness.
• Timely Documentation: Record and communicate claims activity clearly and efficiently.

What We’re Looking For

We’re looking for a claim professional with a passion for adjusting claims cost-effectively, utilizing their customer service skills, and the know-how to handle claims with confidence. Requirements:

• Minimum 3 years of experience in personal auto claim processing
• Strong problem-solving skills and attention to detail
• Tech-savvy with excellent communication abilities
• Spanish speaking a plus
• A team player with a can-do attitude and "street smarts"
• Superior coverage analysis and negotiation capable
• · Bachelor’s degree is a plus!

What We Offer:

AFIC provides a competitive benefits package and the flexibility to work from home:

• $1,000 Sign on Bonus after 90 days of employment
• Competitive Salary: Get rewarded for your expertise and dedication
• Financial Security : 401K with up to 6% company match
• Health & Wellness :
• Blue Cross Blue Shield PPO, HMO, or HSA
• Discounted dental and vision coverage
• Access to  telemedicine services for virtual healthcare consultations
• Job Stability:  American Freedom has grown annually for over 12 straight years and we are an exceptionally strong financially with an  A+ Superior rating by A.M. Best
• Work-Life Balance : PTO, holiday pay, and a focus on your work-life balance
• Career Development : Paid training, ongoing professional development, and state licensing reimbursement
• Positive Culture: Enjoy our inclusive holiday events, employee referral bonuses, virtual team meetings, and more!

If you're ready to grow with a company that values your experience and expertise, AFIC is the place for you. Apply today to become part of a team committed to delivering quality customer service and building a brighter future together.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

For more information about American Freedom Insurance, please visit

American Freedom Insurance Company (AFIC) is a midsized, profitable, and expanding nonstandard automobile insurance company doing business in Illinois, Indiana, Pennsylvania, Tennessee and Texas. We are looking for highly motivated, driven, and dedicated individuals to contribute in a fast paced, expanding organization.

Company Description

American Freedom Insurance Company (AFIC) is a midsized, profitable, and expanding nonstandard automobile insurance company doing business in Illinois, Indiana, Pennsylvania, Tennessee and Texas. We are looking for highly motivated, driven, and dedicated individuals to contribute in a fast paced, expanding organization.

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