Job Description
Do you have the need for speed? Do you thrive in a fast paced, energetic work environment that focuses on serving our customers? If so, K1 Speed is the place for you. As the nation’s indoor electric karting leader and innovator for over the past decade, K1 Speed does not compromise on the quality and value of the product we offer. Through our industrial go-karts and excellent staff, our passion is to show the world how fun karting can actually be. As a General Manager, you will manage daily operations within the center, leading your staff to exemplify K1 to the fullest. You are a hands-on leader who loves to lead the center to greater success and volume. Is this you?
Duties and Responsibilities
• You must be comfortable with fast-paced inbound and outbound sales.
• Possess a strong Sales background with solution-based selling and providing all the benefits & reasons to why this venue will bring the best experience to their event.
• Strong customer service background and the ability to quickly address customer concerns and overcome potential roadblocks or objections over the phone
• Ability to follow a sales process & a script to take the customer through a journey by building a value of the offerings.
• Ability to build a manage a pipeline of prospects and follow up
• Consistently make 100+ calls per day, working with channel partners, generating interest, qualifying prospects and closing sales.
• Scheduling customer events, coordinating their catering/food for the event and relaying the necessary info to each locations manager for a smooth experience.
• Consistently meet KPIs which include the number of follow up and outbound calls and deal/revenue goals.
• Team player and works well with others to strive for a common goal.
Skills and Qualifications:
• 1-2 years Outbound/Inbound Sales Experienced is a must – the highly transactional background is a plus
• Experience with CRM, lead management platforms is a plus
• Call center Experience is a plus
• Strong phone and verbal communication skills along with active listening.
• Meeting Sales Goals, Closing Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships.
• Strong listening and presentation skills
• Ability to multitask, prioritize, and manage time effectively
• sales representatives frequently deal with difficult prospects and customers, but they must remain driven and positive even in the face of adversity to transform leads into sales
• collaborate with managers to evaluate KPIs and explore ways to generate sales growth - must be coachable.
Tools Familiarity
• Microsoft Office (including Excel, PowerPoint, and Word)
• Customer relationship management software (like Salesforce or Hubspot CRM) or similar
• Autodialers (such as predictive or refractive dialers)
Join our innovative team:
• Hourly base pay + uncapped commission.
• Full-Time Position.
• Weekends may be required
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