Insurance & Treatment Coordinator Job at AppleOne, Brentwood, TN

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  • AppleOne
  • Brentwood, TN

Job Description

Job Description

Job Description

About Us
We are a specialty practice providing advanced periodontal and implant dentistry in a welcoming, patient-centered environment. We pride ourselves on exceptional clinical care and transparent communication with our patients — especially when it comes to treatment costs and insurance. We are seeking an Insurance & Treatment Coordinator who has experience working with EOBs, insurance write-offs, and patient benefits.

Position Overview

This role is key to helping patients clearly understand their financial responsibility and to ensuring the practice maintains accurate insurance and billing records. The right candidate will be comfortable with dental insurance processes, including benefit verification, applying write-offs, and reconciling EOBs.

Key Responsibilities

Verify patient insurance benefits and eligibility for periodontal and implant procedures.
Review, interpret, and post Explanations of Benefits (EOBs) accurately.
Apply insurance write-offs and adjustments in accordance with plan allowances.
Prepare detailed treatment cost estimates for patients, clearly outlining insurance coverage vs. out-of-pocket costs.
Communicate with patients regarding benefits, financing options, and payment responsibilities.
Submit and track insurance claims and pre-authorizations.
Maintain accurate records within practice management software.
Collaborate with clinical and administrative staff to ensure smooth patient scheduling and financial clarity.

Qualifications

2+ years of dental insurance/financial coordination experience in a specialty or general dental office
Strong Customer Service Skills
Strong knowledge of CDT codes, insurance plans, and dental billing practices.
Proficiency with EOB processing, write-offs, and claim reconciliation.
Excellent attention to detail and organizational skills.
Strong communication skills with the ability to explain financial details to patients clearly and compassionately.
Familiarity with dental practice management software (Dentrix, Eaglesoft, or similar).
Schedule & Compensation
Full-time, Monday – Friday (no evenings or weekends).
Competitive hourly rate $20–$25/hour, based on experience.

Why Join the Team?

Be part of a respected specialty practice with a supportive, professional team.
Work in a role where your insurance and financial expertise directly impacts patient experience and practice success.

Enjoy a stable weekday schedule and opportunities for growth.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
- transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
verify.uscis.gov/web/media/resourcesContents/E - Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

#1137

Company Description

This company offers growth and a great group of people to work with.

Company Description

This company offers growth and a great group of people to work with.

Job Tags

Hourly pay, Full time, Temporary work, Work at office, Monday to Friday, Weekend work, Afternoon shift, Weekday work,

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