The Yukon-Kuskokwim Health Corporation (YKHC) is located in the Southwestern Alaska town of Bethel, with a total of approximately 6,000 people. YKHC supports 1500 employees, providing the health services to a primarily Yup'ik Eskimo Native population for an area the size of Oregon. Services are provided through a Bethel located hospital and 50 clinics throughout the YK Delta.
Position Summary:
Under the general direction of the Chief Information Officer, provides leadership and direction to align YKHC’s Core IT operations with our strategy to achieve the vision that Alaska Natives are the healthiest people in the world. Provides innovative IT solutions, reliable and secure infrastructure, efficient and timely processes in support of YKHC business operations.
Develops and fosters a culture within the staff to deliver excellent customer service and exceptional quality of services and products. Manages external vendor partnerships to support key technologies and service delivery. Responds to each inquiry, whether from a customer, vendor or co-worker in a courteous and professional manner consistent with YKHC customer service quality standard.
Continuously assesses best practices models and collaborate with other organizations as part of this strategy. Establishes key performance indicators and service level agreements for continually improving the performance of IT operations. Ensures that capacity planning and hardware/service provisioning are able to meet the growth and changing needs of the business. Defines standards and requirements for technical services surrounding software, and system documentation. Defines which software and hardware policies or procedures are recommended or required by the information function of YKHC.
Directs the efforts of technical operations teams to successfully launch new products/services with the objective of improving health care delivery and business processes. Provides leadership and direction to staff and collaborate with stakeholders to ensure effective operation as well as attainment of profitability and growth objectives are achieved.
Position Qualifications:
Non-Supervisory - Five (5) years experience managing information and telecommunications technology within a health care environment. An equivalent combination of relevant education and/or training may be substituted for experience.
Benefits Include:
YKHC applies Alaska Native/American Indian (under PL 93-638), EEO, and Veteran Preferences. Under federal and state laws, YKHC performs criminal history and background checks to ensure customers are protected.
Working Together to Achieve Excellent Health
907-543-6060
or1-800-478-3321
ext 6060C#
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