Job Description
Overview:
$24.00 / hour
Knott's Scary Farm is the largest and most immersive Halloween event in Southern California, attracting thrill-seekers from all over the world. As the ultimate Halloween destination, we pride ourselves on delivering unforgettable experiences that leave our guests screaming for more. As a Guest Experience Supervisor at Knott's Scary Farm, you will play a vital role in ensuring our guests have a safe, enjoyable, and memorable experience during their visit. You should be able to comfortably and confidently deescalate challenging guest-facing situations while providing exceptional guest service and maintain a high level of professionalism and enthusiasm. Responsibilities include greeting and assisting guests with inquiries, directions, and information, handling challenging situations with empathy and problem-solving skills, and maintain an organized and detail-oriented log of guest interactions and recoveries. The ideal candidate has a passion for Halloween and possesses exceptional communication and interpersonal skills, the ability to remain calm under pressure, and a willingness to work evenings, weekends, and every night of Knott’s Scary Farm. Previous experience in guest service or hospitality is preferred. If you thrive in a fast-paced, dynamic environment and are passionate about delivering exceptional guest service, we encourage you to apply and become part of the Knott's Scary Farm experience. A selected applicant is hired as a seasonal associate and compensated at a rate of $24.00/hour.
Knott’s is an equal-opportunity employer. Performers must be at least 18 years old. We support a drug-free workplace and perform pre-employment substance abuse testing, physicals, and background checks.
Knott's Scary Farm event dates are as follows * :
Responsibilities:
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