Laser Equipment Field Service Technician Job at LasX Industries, White Bear Lake, MN

U01GSGpZN0l0TWZrNE8yYzZVMGFvVzVVY0E9PQ==
  • LasX Industries
  • White Bear Lake, MN

Job Description

We are seeking a skilled Technician with a strong background in electrical, mechanical, and laser systems to join our team. This mid-level role will involve installation, maintenance, and troubleshooting of advanced laser technology. The ideal candidate will have a mix of technical expertise and excellent communication skills, capable of working independently and as part of a team. Extensive travel is required, along with the ability to manage logistics and build strong customer relationships.

 his role is perfect for a motivated technician with a hands-on approach to problem-solving and a passion for customer service, eager to contribute to an innovative and fast-paced industry.

Key Responsibilities:

  • Technical Expertise : Diagnose and repair electrical and mechanical systems. Familiarity with laser processing, optics, and lasers (preferred). Work with PLC controls (Allen Bradley, B&R, Wago), machine networking, and software.
  • Service & Assembly: Assist with the production, assembly, testing, and installation of LaserSharp® systems.
  • Maintenance: Perform preventive maintenance and calibration of systems at customer sites.
  • Customer Service : Provide outstanding service during installations and ongoing support. Ensure customer satisfaction through effective communication and solutions.
  • Documentation & Training : Maintain accurate records of service activities. Provide customer training on system maintenance and best practices.
  • Travel: Travel up to 75%, often with short notice.
  • Manage travel logistics and expenses efficiently.
  • Sales Support: Promote and upsell spare parts and system upgrades to customers.

Qualifications:

  • Experience: 3–5 years in field service, with experience in digital laser processing equipment a plus.
  • Technical Knowledge: Strong understanding of control systems, mechanical components, and laser technology.
  • Communication: Excellent verbal, written, and technical communication skills.
  • Travel & Physical Requirements: Willingness to travel up to 75%. Ability to meet physical demands, including lifting, bending, and climbing.

*Job includes 25% increase in hourly pay while traveling

Job Tags

Hourly pay,

Similar Jobs

Stericycle

Class B Route Driver Job at Stericycle

 ...our mission to protect health and well-being in a safe, responsible, and sustainable way. Position Purpose: The Shred-it Route Driver is responsible for providing industry leading levels of service to clients while taking care of all customer document destruction... 

ModSquad

Remote Customer Support - Spanish Bilinguals Job at ModSquad

 ...We are seeking dedicated professionals to join our remote team as key company representatives in game support. In this role, you will be the face and voice of our clients brand, playing a crucial part in upholding our reputation by providing exceptional customer service... 

Cabela's

Asset Protection Coordinator---Full Time Job at Cabela's

 ...accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at ****@*****.***. Cabela's Bass Pro Shops

Garden State Mortgage Corp

Loan Officer Assistant Job at Garden State Mortgage Corp

 ...As a Loan Officer Assistant, you will be responsible for supporting Garden State Mortgage Saddle Brook loan officers in managing loan files, communicating with clients, and ensuring a smooth loan process from start to finish. Your key duties will include, but are not... 

thevetrecruiter.com

Associate Veterinarian - Citrus County, FL #5410 Job at thevetrecruiter.com

 ...are highly valued and treated well. This practice values good communication, practices Fear Free techniques, and does not establish quotas...  ...Compensation/Benefits: Base salary + production and 15k signing bonus, health insurance, retirement with match, paid vacation, CE allowance,...