Position Summary:
Medical Assistant has duties and responsibilities related to patient care in the clinic environment. Displays responsible behaviors, communicates effectively to others and functions as a member of the healthcare team. Functions under the direct supervision and authority of the provider when performing clinical tasks during patient care. Reports to the nurse manager, who is responsible for administrative supervision, staff development, and orientation to the area's policies and procedures. Must demonstrate competency in skills related to the performance of patient care. Demonstrates problem- solving skills as they relate to patient care.
Minimum Qualifications:
Required
High School Diploma or Equivalent
Registered Medical Assistant (RMA), Certified Medical Assistant (CMA), or Certified Clinical Medical Assistant (CCMA)
American Heart Association BLS
Preferred
Essential Job Functions:
In addition to the essential functions of the job listed below, employees must have on-time completion of all required education as assigned per DNV requirements, Bozeman Health policy, and other registry requirements.
Collects patient information.
Monitors patient status recognizing and reporting abnormal findings or changes in condition.
Confirms and clarifies written orders prior to implementation of delegated tasks.
Under clinical supervision, performs delegated procedures common to the specialty area in a safe, effective manner according to Policy and Procedures.
Assists practitioner in identified patient procedures/treatments/examinations,
Appropriately obtains and manages specimens.
Provides appropriate patient instruction in health information materials and community resource lists as directed by the provider.
Assists patients to exam room and prepares patients for examination. Identifies patients with special needs.
Orders, stocks, and maintains exam rooms and clinic areas.
Performs related and delegated tasks, which includes requests for prescription refills, taking and relaying messages, directing patient flow.
Knowledge, Skills, and Abilities
Demonstrates sound judgement, patience, and maintains a professional demeanor at all times
Ability to work in a busy and stressful environment
Creativity, problem analysis and decision making
Ability to work varied shifts
Exercises tact, discretion, sensitivity and maintains confidentiality
Self-directed, completes assignments accurately, thoroughly and with minimal oversight
Strong emotional intelligence, interpersonal and teamwork skills
Physical Requirements
Lifting, Pushing, and Pulling: Support 50 pounds of weight (patient, assist with bedside needs, etc.) Lift 50 pounds (pick up a child, transfer a patient, etc.) Carry equipment/supplies. Use upper body strength (CPR, physically restrain patient, etc.)
Extended Hours: The role may involve working for extended periods, requiring sitting, walking, or standing for eight or more hours daily.
Flexible Schedule: The position may necessitate working beyond a standard 40-hour workweek, including weekends and after-hours shifts.
On-Call Availability: On-call work may be required to respond to organizational and patient needs promptly.
Effective Communication: Proficient in effective communication, both in person and through various technologies.
Handling Challenging Situations: The role may involve dealing with upset individuals, requiring the ability to de-escalate situations and work effectively with frustrated patients or families.
Repetitive Tasks: Ability to perform repetitive tasks as needed to fulfill job responsibilities.
Exposures
Tasks Include Potential Exposure: Job tasks may involve exposure to:
Bloodborne pathogens, such as blood, bodily fluids, or tissues.
Radiation in settings where medical imaging procedures are performed
Various chemicals and medications used in healthcare settings. Job tasks may involve handling cleaning products, disinfectants, and other substances.
Infectious diseases due to contact with patients in areas that may have contagious illnesses
Emotionally challenging situations, such as dealing with distressed patients or difficult family interactions.
The above statements are intended to describe the general nature and level of work being performed by people assigned to the job classification. They are not to be construed as a contract of any type nor an exhaustive list of all job duties performed by individuals so classified.
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