Medical practice manager Job at HERA Beauty and Wellness, Westlake Village, CA

U01WQ2pJVE90c0xzN2VlUzZFZ2RwV05UZHc9PQ==
  • HERA Beauty and Wellness
  • Westlake Village, CA

Job Description

Key Responsibilities

Team Management:

  • Staff management: recruiting and hiring, staff scheduling, staff development and training, including HIPPA compliance
  • Optimize work flow and processes and focus on customer experience
  • Gathering and Reporting Data for staff KPIs and other key metrics

Client Relations

  • Any escalated customer service issues
  • Outreach and implementation of a referral program
  • Creating outstanding client experience and smooth easy client journey through the practice.
  • Grow and nourish newly established concierge fee program

Financial admin management

  • Coordinate any communication with biller and resolve any billing issues
  • Maximize collections for payments due from clients
  • Cost savings initiatives (Identify and trim waste and unnecessary expenses)

Marketing

  • Develop and manage a monthly promotional and social media calendar, including weekly e-mail newsletter, daily posts and reels with social media managers. Collaborate with owner and providers on content creation topics, themes etc.
  • Collect and promote testimonials and online patient reviews.
  • Assist with influencer outreach and podcast bookings
  • Plan and coordinate virtual and live events.

Qualifications

  • Bachelor’s degree preferred in management or healthcare field.
  • A minimum of 3 years medical practice experience, including OBGYN or aesthetic experience is preferred
  • Experience in the field of concierge medicine and growing a concierge practice
  • Computer literacy especially with EMR systems, Microsoft Office, MacOS
  • Knowledge of medical terminology, medical billing, and insurance reimbursement.
  • Knowledge and understanding of healthcare financial management and P&L.
  • Proven experience coordinating marketing efforts (promotional calendars, live events and social media platforms)
  • Must have experience in gathering and reporting data and metrics
  • Must be dependable, reliable, and punctual.
  • Ability to provide leadership and influence others, to lead and manage a team, with experience in conflict resolution.
  • Excellent judgment, dependability, and conscientiousness.
  • Demonstrated high ethical standards and integrity.
  • Ability to provide critical thinking skills, solve problems and identify solutions.
  • Strong attention to detail and accuracy.
  • Displays a professional and positive outlook and manner.

Bonus compensation plan available based on performance.

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Medical Specialty:

  • Ob/Gyn
  • Primary Care

Schedule:

  • Monday to Friday

Application Question(s):

  • This is a mandatory requirement: Please record a 5 min video and attach to your application or email it to me directly at [email protected] answering these 3 Questions:

1. What are your personal long term vision and goals?
2. How would this job align with your vision and goals?
3. Why do you believe you are the best candidate for this position?

Ability to Relocate:

  • Westlake Village, CA 91361: Relocate before starting work (Required)

Work Location: In person

Job Tags

Full time, Remote job, Relocation, Monday to Friday,

Similar Jobs

Ourisman Cars

Automotive Technician Helper Job at Ourisman Cars

 ...Required) License/Certification: ~ Driver's License (Required) Ability to Commute: ~ Rockville, MD 20852 (Required) Company Description Ourisman Volkswagen Mazda Rockville, Md. Company Description Ourisman Volkswagen Mazda Rockville, Md.... 

CHS Recruiting

Full-Time Neurologist (Physician) - Private Practice Job at CHS Recruiting

 ...Closed Holidays COMPENSATION: $350,000+ Annual Base Salary, negotiable dependent upon experience Profit-Sharing Plan Negotiable Sign-On Bonus Paid Relocation Malpractice Insurance Health / Dental / Vision / Life Insurance 5 Weeks Paid Time Off... 

Home Instead

Weekend Caregiver - Immediate Openings Job at Home Instead

 ...Job Description \n\n \n We are seeking caregivers who are excited to support seniors with their daily needs on weekends . We have immediate openings available on Saturdays and Sundays that would be perfect for anyone looking to make a difference in the life of a... 

Sun Country Airlines

Below Wing Operational Service Manager Job at Sun Country Airlines

 ...roots, we're a unique hybrid low-cost carrier offering diverse services including scheduled flights to destinations across the U.S., Canada...  ...and growing company, as a Below Wing Operational Service Manager you'll enjoy these benefits and more : ~ Comprehensive benefit... 

Christian Healthcare Ministries

Medical Review Specialist (Barberton) Job at Christian Healthcare Ministries

 ...The Medical Review Team at Christian Healthcare Ministries (CHM) is entrusted with representing...  ...record reviews. The Medical Review Specialist is responsible for reviewing, analyzing...  ...and safeguard all protected health information (PHI) in compliance with HIPAA and CHM...