Medical practice manager Job at HERA Beauty and Wellness, Westlake Village, CA

U01WQ2pJVE90c0xzN2VlUzZFZ2RwV05UZHc9PQ==
  • HERA Beauty and Wellness
  • Westlake Village, CA

Job Description

Key Responsibilities

Team Management:

  • Staff management: recruiting and hiring, staff scheduling, staff development and training, including HIPPA compliance
  • Optimize work flow and processes and focus on customer experience
  • Gathering and Reporting Data for staff KPIs and other key metrics

Client Relations

  • Any escalated customer service issues
  • Outreach and implementation of a referral program
  • Creating outstanding client experience and smooth easy client journey through the practice.
  • Grow and nourish newly established concierge fee program

Financial admin management

  • Coordinate any communication with biller and resolve any billing issues
  • Maximize collections for payments due from clients
  • Cost savings initiatives (Identify and trim waste and unnecessary expenses)

Marketing

  • Develop and manage a monthly promotional and social media calendar, including weekly e-mail newsletter, daily posts and reels with social media managers. Collaborate with owner and providers on content creation topics, themes etc.
  • Collect and promote testimonials and online patient reviews.
  • Assist with influencer outreach and podcast bookings
  • Plan and coordinate virtual and live events.

Qualifications

  • Bachelor’s degree preferred in management or healthcare field.
  • A minimum of 3 years medical practice experience, including OBGYN or aesthetic experience is preferred
  • Experience in the field of concierge medicine and growing a concierge practice
  • Computer literacy especially with EMR systems, Microsoft Office, MacOS
  • Knowledge of medical terminology, medical billing, and insurance reimbursement.
  • Knowledge and understanding of healthcare financial management and P&L.
  • Proven experience coordinating marketing efforts (promotional calendars, live events and social media platforms)
  • Must have experience in gathering and reporting data and metrics
  • Must be dependable, reliable, and punctual.
  • Ability to provide leadership and influence others, to lead and manage a team, with experience in conflict resolution.
  • Excellent judgment, dependability, and conscientiousness.
  • Demonstrated high ethical standards and integrity.
  • Ability to provide critical thinking skills, solve problems and identify solutions.
  • Strong attention to detail and accuracy.
  • Displays a professional and positive outlook and manner.

Bonus compensation plan available based on performance.

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Medical Specialty:

  • Ob/Gyn
  • Primary Care

Schedule:

  • Monday to Friday

Application Question(s):

  • This is a mandatory requirement: Please record a 5 min video and attach to your application or email it to me directly at [email protected] answering these 3 Questions:

1. What are your personal long term vision and goals?
2. How would this job align with your vision and goals?
3. Why do you believe you are the best candidate for this position?

Ability to Relocate:

  • Westlake Village, CA 91361: Relocate before starting work (Required)

Work Location: In person

Job Tags

Full time, Remote job, Relocation, Monday to Friday,

Similar Jobs

Intermountain Health

Invasive Cardiovascular EP Tech $15,000 Sign on Job at Intermountain Health

 ...hemodynamic monitoring systems, complemented by Acist contrast injection devices to optimize precision and efficiency. Our team is highly proficient in using cutting-edge technology, including Pnumbra, Shockwave, Rotablator, Volcano systems, IVUS, Boston Scientific devices... 

University Health

Lactation Consultant - Comprehensive Family Care Services (SAN ANTONIO) Job at University Health

 ...planning and management of patient, family and staff related to Lactation Services for UH. Manages, supervises and coordinates Lactation...  ...years experience as an RN preferred. Certified as a Lactation Consultant by the International Board preferred (IBCLC) required.... 

Speakit

Swedish Customer Support Representative for Zalando Job at Speakit

 ...Swedish Customer Support Representative Are you fluent in Swedish with a passion for fashion? Are you willing to work as a Swedish Customer Support Representative for Zalando, a leading European online retailer of shoes, clothes and beauty products, which connects... 

CENTURY 21 Northland

Real Estate Agent Job at CENTURY 21 Northland

 ...about helping others find their dream homes? Do you have a keen eye for market trends and a talent for negotiation? Join our dynamic real estate team where your drive and expertise will help clients navigate the exciting world of property buying and selling. As a Real... 

Centra Health, Inc

Pharmacist Clin Specialist (Full Time, Days, LGH) Job at Centra Health, Inc

 ...advancement projects and patient care quality and regulatory compliance initiatives designed to improve the medication-use processes or pharmacy practice. The Clinical Pharmacist Specialist provides medication and practice-related education and training and actively serve as...