Job Description

Job Description

Job Description

OnSpot Dermatology is looking to add an experienced Part Time/Full Time Medical Receptionist/Call Center Representative who will work closely with our patients to create a medical experience like no other! OnSpot is an innovative full service mobile dermatology practice that prioritizes convenience and the experience for our patients. OnSpot delivers full-service dermatology care, utilizing a 40-foot state of the art mobile medical vehicles. We are at a different location each day, so the candidate has to be willing to travel.

We are looking for a new team member who is positive, energetic, enjoys patient interaction and exhibits the following responsibilities/qualifications below:

Responsibilities:
• Greet patients with a smile and upon their arrival to their appointment • Check patients in & out • Obtain and enter accurate demographic information • Gather and input correct and accurate insurance information for each patient • Process patient payments (co-pays, self-pay charges and purchased products) • Facilitates the patient flow and is aware of delays and capable of communicating with our patients and clinical staff • Answer telephone promptly and in a polite and professional manner • Respond to voicemails in a timely manner • Answer questions and offer specific information about our mobile medical practice • Schedule or reschedule appointments for new patients and established patients in person and over the telephone • Ensure our patients are receiving patient care like no other

Qualifications:
• Minimum one year of experience in a medical office environment• Minimum one year front desk dermatology experience • Experience scheduling patients• Excellent verbal and written communication skills in a customer service environment • Proficient in use of computers and software programs • Ability to handle confidential and sensitive information • Must be detailed oriented and able to handle multi-tasks• Outgoing personality, able to interact and communicate with patients daily • Energetic phone presence
Job Type: Full-time

Job Tags

Full time,

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