Employment Type: Salaried
Work Designation: Hybrid
The Customer Service Manager plays a pivotal leadership role in overseeing a team of customer service representatives to deliver exceptional customer experiences. This role ensures the successful execution of team efforts in timely order fulfillment, issue resolution, and proactive advisory services. The Customer Service Manager is responsible for driving a culture of proactive communication—serving as the critical link between Operations, Sales leadership, and customers to ensure seamless coordination, transparency, and satisfaction. Working closely with the Sales team, this position actively participates in customer calls to strengthen relationships and provide solutions that meet customer needs.
Why Join Us:
Ventura Foods innovates and manufactures food solutions for foodservice and retail businesses. We make exclusive products for the world's most iconic restaurants and retailers, we provide ready-to-go product solutions for professional kitchens, and we make consumer brands everyone knows and loves. When you work for Ventura Foods, you get a strong foundation of training, a manager who cares about you and celebrates your success, a safe environment, and challenging work. As part of our team, your future is limited only by how much you’re willing to push yourself to get there. We invest in your growth because you invest in ours.
Ventura Foods offers career growth opportunities as well as competitive compensation and benefits:
Diversity & Inclusion:
Our commitment to a diverse and inclusive environment in which all employees are treated with respect is evident in our company culture and values. We believe that fostering an environment of inclusion and a focus on diversity across our organization is vital to attracting top talent, driving innovation, and meeting the high expectations of our customers in a rapidly evolving global marketplace.
Ventura Foods is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
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