Network Engineer I - NOC (Entry Level) Job at JSI, Lubbock, TX

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  • JSI
  • Lubbock, TX

Job Description

Job Description

Job Description

Description

We are now seeking an experienced and qualified individual to join our team as a Network Engineer I in our Lubbock, TX office. We offer a flexible and vibrant work environment, the opportunity to immediately apply theoretical knowledge to real-world networks, career growth, and advancement opportunities.

Responsibilities & Duties
  • Proactively monitor and maintain customer network infrastructure.
  • Create and manage tickets for network issues.
  • Troubleshoot network and server problems.
  • Document network configurations, processes, and troubleshooting steps.
  • Perform routine maintenance and software upgrades on customer equipment.
  • Escalate complex issues to appropriate resources.
  • Communicate technical concepts clearly and concisely.
  • Develop knowledgebase solutions for common issues.
  • Work flexible shifts and participate in on-call rotation.
  • Efficiently handle incoming/outgoing calls in a professional and knowledgeable manner.
Qualifications

Education:

  • A bachelor’s degree in computer/management information systems, engineering, computer science, or equivalent is required. 
  • Experience may be considered in lieu of a degree requiring a high school diploma or GED.

Experience:

  • Experience with Layer 2 Ethernet switching, DHCP, DNS, and Linux command line.
  • Knowledge of Ethernet switching, IP routing, VoIP, and general networking principles.
  • 0-3 years of experience in operating, troubleshooting, or designing Internet Service Provider Networks (entry-level and experienced candidates welcome).

Skills:

  • Ability to work in a fast-paced, team-oriented environment.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
Additional Information

Work Schedule:

  • Full-time, non-supervisory 
  • On-call required

Compensation:

JSI offers a rewarding and challenging career at every level of the organization. We are dedicated to supporting our employees with:

  • A competitive salary and comprehensive benefits package
  • Health Insurance (Medical, Dental, Vision)
  • Retirement Plan – 401(k)
  • Paid Time Off (vacation, sick leave, and holidays)
  • Life and Disability Insurance
  • A diverse, dynamic, and engaging work environment
  • Ongoing training and educational opportunities
  • Professional growth and development initiatives

At JSI, we are committed to fostering an environment where our employees can thrive both personally and professionally.

Travel:

  • Occasional

Job Tags

Holiday work, Full time, Immediate start, Flexible hours, Shift work, Night shift,

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