Telecommunications Network Engineers, Entry Level! Candidate must have a TS/SCI polygraph clearance. Performs maintenance, sustainment of existing networks, and identification/correction of issues. Resolves network problems; operate network analyzers, WAN test equipment, and network simulators Monitors data or voice system networks for various messages, alarms, or issues. Activates scripts as alarms occur or issues surface. Confirms accuracy of messages, alarms or issues and/or determines severity of problem, issue or alarm. Initiates resolution as appropriate. Troubleshoots problems using scripts and standard, routine procedures; escalates as appropriate. Researches issues to determine if problem may be resolved using predefined procedures. Resolves issues; documents the results. Communicates occurrence of alarms or issues and resulting actions taken to resolve or escalate problem. Executes scheduled maintenance routines in accordance with standard procedures. Identifies issues or problems and resolves as appropriate; escalates when necessary Activates/deactivates network lines according to established schedules. Performs first- and/or second-level problem determination. Interfaces with users and/or network vendors.
...exceptional customer service to all clients; hHandle incoming calls and emails in a timely and professional manner; Troubleshoot and resolve... ...team members; Proactively identify and suggest improvements to customer service processes and procedures...Hiring Immediately...
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...responsibility for building long term relationships with commercial loan customers, business development, and other community activities... ...to perform the essential functions. EDUCATION and/or EXPERIENCE: Bachelor's degree (B.A.). Five or more years of commercial...