Job Description

Night Audit Associate (Grouse Mountain Lodge) at Pursuit Collection summary:

The Night Audit Associate at Grouse Mountain Lodge is responsible for auditing and balancing credit card transactions, registering guests, and maintaining communication with night security and maintenance teams. This role emphasizes providing excellent customer service to ensure guests have a comfortable experience while working in a collaborative team environment. The position offers full benefits and is set in the scenic surroundings of Whitefish, Montana.

What perks can you expect?:

• Full benefits including medical, dental, vision; 401k; discounted gym memberships.
• The perfect place to put down roots, grow your career.
• Professional environment with a fun, progressive hospitality team at a National Park.
• The chance to work in an inclusive culture and make life-long friends.

What will be your daily pursuit?:

Your daily pursuit is welcoming our guests and helping them have the most comfortable Whitefish and Glacier adventure possible!

What will your compensation be?:

$20/hour and including full benefits 

When does this adventure begin?:

This is a regular-full time role scheduled to start January 19th, 2025

What will you do in this job?:

• Audit and balance credit card transactions
• Post and maintain banquet event orders
• Set property management system to following day
• Register and assign rooms to guests, issue room keys, provide instruction to bell staff when necessary
• Communicate with night security, report any guest issues
• Communicate with night maintenance to report any issues
• Print next day reports for arrivals, departures, vacant rooms, etc
• Ensure guest wake up calls are logged into phone system
• Keeps record of potential safety and maintenance issues and communicates details to supervisor
• Offers assistance to guests and teammates where needed
• Be a utility player who can complete a variety of job duties

What skills and experience do you need for this job?:

• Previous Front Desk/Night Audit experience preferred but not required – we are happy to train!
• Work-ethic and commitment to the team and guest is key.
• Be willing and able to work solo or as part of a team
• Be committed to Safety First and the highest quality of cleaning & sanitizing standards
• Be organized with a great eye for detail
• Be kind to others and always bring your best
• Be a good communicator, always suggesting ideas and solutions
• Be helpful and friendly, willing to go the extra mile
• Be relaxed, flexible and able to handle a few curve balls
• Be ready to have fun!

What will your work environment be like?:

• You’ll work in iconic, unforgettable and inspiring Whitefish, Montana. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
• You’ll spend your days in and around historic hotels, lodges and cabins
• Glacier Park Collection is a non-smoking, drug-free environment
• Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through Wi-Fi.
• You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required

EEO:

Pursuit is an equal opportunity employer. 

Keywords:

night audit, hospitality, guest services, customer service, front desk, hotel management, Glacier National Park, Whitefish Montana, teamwork, audit

Job Tags

Full time, Flexible hours, Night shift,

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