Job Description

Job Overview

The night auditor will be responsible for closing out and rolling the dates in all systems that support hotel operations. They will have a dual role as a Front Desk Agent and Auditor.

Responsibilities

• Night Audit - Perform nightly audits of the POS and PMS. This includes carefully scrutinizing transactions, making notes for managers, posting room rates, closing and rolling dates and closing and securing closed hotel areas
• Front Desk - Responsible for overall guest service including, but not limited to, resolving guest complaints, check-ins, check-outs, room upgrades and moves, handling maintenance, housekeeping requests, answering and directing phone calls and retail store sales
• Concierge - Manage guest experience by informing guests of various activities and dining around the area. Booking any activity or reservations as requested by the guest
• Watch for safety hazards and report them immediately to your Department Supervisor

Minimum Requirements

• Education: High School graduate or GED certificate, with an aptitude for math.
• Experience: Previous hotel front desk and PMS computer experience a plus.
• Other skills: Basic computer skills a must. Must be able to work well with others and be detail oriented. Must be able to work alone and overnight shifts.

Physical Requirements

• Lifting and Carrying up to 25 Pounds
• Walking
• Standing
• Sitting
• Carrying
• Driving

Benefits

• Wellness Resources
• Training & Development
• Short Term & Long Term Disability
• Paid Time Off (Vacation, Sick & Public Holidays)
• Life Insurance (Basic, Voluntary & AD&D)
• Retirement Plan (401k, IRA)
• Health Care Plan (Medical, Dental & Vision)

Employment details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Accounting/Auditing
• Industries: IT Services and IT Consulting

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